What are the responsibilities and job description for the Charge Capture Specialist position at Gritman Medical Center?
Essential Functions
Job Duties and Responsibilities
Required Licenses and/or Certifications:
This position is primarily worked in an office type setting environment.
Organizational Expectations
Job Duties and Responsibilities
- Reviews patient charges for accuracy and completeness and obtains any missing items prior to entry. Works with staff to review completeness and accuracy.
- Builds and manages new procedural and supply charges.
- Reviews claims using billing software, including electronic and paper claim process.
- Updates billing software with rate changes.
- Manages posted log charge reports and workques for surgical services.
- Designs, implements, and sustains an inventory tracking system for optimized inventory supply use.
- Assists Surgical Services staff with setting and managing inventory PAR levels.
- Coordinates and supports consignment inventory and supplies, ensures proper utilization and requests are filled in a timely manner.
- Works with Surgical Services staff to project and plan in advance equipment that will be needed for specialty procedures.
- Helps and coordinates inventory sustainability programs, and monitors usage and supplies. Helps initiate cost savings initiatives.
- Demonstrates attention to detail and high degree of transactional and date entry accuracy. Reviews daily inventory levels and addresses with clinical staff when applicable.
- Demonstrates ability to submit and report inventory and supply usage when necessary.
- Maintains patient confidentiality.
- Perform other related duties as directed or required.
Required Licenses and/or Certifications:
- A high school diploma or GED completion is required.
- Recommend experience and background in charge capture experience.
- Minimum of two years of experience in medical/hospital supplies or materials management.
- Works in collaboration with surgeons, anesthesia providers, and surgical techs in patient care.
- Knowledge of hospital policies and procedures.
- Professional telephone courtesy, and exceptional customer service.
- Knowledge of medical terminology and insurance practices.
- Knowledge of computer programs and applications and use of Electronic Health Record Systems.
- Knowledge of basic mathematics to make calculations, balance and reconcile figures, and make changes accurately.
- Must be able to work and complete tasks with little supervision.
- Values Behaviors: It is essential that all employees can support the values of Gritman Medical Centers Surgery Department. Each person is expected to interact effectively with physicians, patients, visitors, and staff, as well as demonstrate a commitment to service, hospital values, and professionalism through proper conduct and demeanor always.
- Reverence – Create a workplace that fosters community and respects the inherent dignity of every person. Create a workplace that promotes employee participation and ensures safety and well-being.
- Integrity – Exercise good faith and honesty in all dealings and transactions. Avoid conflicts of interest and/or the appearance of conflicts of interest. Provide correct and truthful information in all transactions.
- Compassion – Exercise responsible stewardship of both human and financial resources. Maintain and protect the confidentiality of patient, employee, and organizational information.
- Excellence – Maintain a high level of knowledge and skill among all who serve in order to provide a high quality of care.
- Must be open to additional responsibilities as required by Department Director, or designated individual.
This position is primarily worked in an office type setting environment.
Organizational Expectations
- Provides a positive and professional representation of the organization.
- Promotes a culture of safety for patients and employees through proper identification, reporting, documentation, and prevention.
- Maintains hospital standards for a clean and quiet environment.
- Maintains competency and knowledge of current standards of practice, trends, and developments in related scope-of-practice or job role.
- Participates in ongoing quality improvement activities.
- Maintains compliance with organization’s policies, as well as established practices, protocols, and procedures of the position, department, and applicable professional standards.
- Complies with organizational and regulatory policies for handling confidential information.
- Demonstrates excellent customer service through their attitude and actions, consistent with the standards contained in The Gritman Way.