What are the responsibilities and job description for the Home Care Operations Coordinator position at Griswold?
JOIN THE GRISWOLD TEAM!
Griswold Home Care - Baltimore, Harford & Cecil Counties, is looking for a compassionate and organized Home Care Operations Coordinator to help deliver exceptional care and support to our clients, caregivers, and families. If you thrive in a fast-paced environment where every day brings the opportunity to make a difference, we'd love to meet you.
Location: Harford & Baltimore County, MD (White Marsh, Towson, Perry Hall, Nottingham, Bel Air and surrounding areas)
Schedule: Monday-Friday, 8:30 AM - 5:00 PM (Full-Time)
About the Role:
If you have experience in home care, enjoy building relationships, and thrive in a fast-paced environment, we'd love to hear from you.
Responsibilities:
Assist with caregiver scheduling and daily schedule changes
Support client and caregiver communications
Conduct new client intake calls and assist with in-home assessments
Help develop and update client care plans
Complete client satisfaction and wellness follow-up calls
Assist with matching caregivers to client needs
Maintain accurate client documentation and records
Answer incoming office calls and provide exceptional customer service
Support office administration and special projects
Collaborate with the leadership team to ensure excellent client care
Qualifications:
2 years of experience in home care, healthcare, or senior services
Scheduling Experience Preferred
Experience with client intakes, care plans, and assessments
Excellent customer service and relationship-building skills
Strong communication and organizational skills
Ability to manage multiple priorities and work independently
Proficiency with Microsoft Office; home care software experience is a plus
Valid driver's license and reliable transportation
What We Offer:
Competitive salary
Paid Time Off
Health benefits (where applicable)
Ongoing training and career development
Supportive, team-oriented culture
Opportunity to make a meaningful impact in the lives of seniors and their families
About Us: As an equal-opportunity employer, we are committed to promoting diversity, equity, and inclusion in all aspects of our operations and providing a work environment that is free from discrimination, harassment, and retaliation.
Join a team that is committed to helping seniors live safely and independently at home while delivering exceptional care every day.
Griswold Home Care - Baltimore, Harford & Cecil Counties, is looking for a compassionate and organized Home Care Operations Coordinator to help deliver exceptional care and support to our clients, caregivers, and families. If you thrive in a fast-paced environment where every day brings the opportunity to make a difference, we'd love to meet you.
Location: Harford & Baltimore County, MD (White Marsh, Towson, Perry Hall, Nottingham, Bel Air and surrounding areas)
Schedule: Monday-Friday, 8:30 AM - 5:00 PM (Full-Time)
About the Role:
If you have experience in home care, enjoy building relationships, and thrive in a fast-paced environment, we'd love to hear from you.
Responsibilities:
Assist with caregiver scheduling and daily schedule changes
Support client and caregiver communications
Conduct new client intake calls and assist with in-home assessments
Help develop and update client care plans
Complete client satisfaction and wellness follow-up calls
Assist with matching caregivers to client needs
Maintain accurate client documentation and records
Answer incoming office calls and provide exceptional customer service
Support office administration and special projects
Collaborate with the leadership team to ensure excellent client care
Qualifications:
2 years of experience in home care, healthcare, or senior services
Scheduling Experience Preferred
Experience with client intakes, care plans, and assessments
Excellent customer service and relationship-building skills
Strong communication and organizational skills
Ability to manage multiple priorities and work independently
Proficiency with Microsoft Office; home care software experience is a plus
Valid driver's license and reliable transportation
What We Offer:
Competitive salary
Paid Time Off
Health benefits (where applicable)
Ongoing training and career development
Supportive, team-oriented culture
Opportunity to make a meaningful impact in the lives of seniors and their families
About Us: As an equal-opportunity employer, we are committed to promoting diversity, equity, and inclusion in all aspects of our operations and providing a work environment that is free from discrimination, harassment, and retaliation.
Join a team that is committed to helping seniors live safely and independently at home while delivering exceptional care every day.