Home Care Office Administrator

Office Administrator, Home Care Services, Palm Beach, Florida; Competitive Salary; Paid Weekly

Griswold Home Care, Palm Beach, Florida is calling on all compassionate, motivated, and experienced administrators to apply to join our amazing team as the Office Administrator of Home Care Services!

Are you an experienced Home Care Administrator who is driven, self-organized and passionate about providing top-notch care to clients in the comfort of their place of choice? Griswold Home Care for South Palm Beach is looking for someone like you to join our brand-new Boca Raton office! As the Office Administrator of Home Care Services, you will be responsible for managing and overseeing all aspects of the coordination and the delivery of home care services by the Home Health Agency including:

• Client Intake Management
• Personnel Management
• Scheduling and Calendar Management
• Documentation in our software systems
• Compliance Monitoring
• Weekly Reporting
  
  
  

What you can expect from us:

• Competitive Salary paid Weekly
• Comprehensive customized Benefits that you value
• Medical Insurance
• Paid Holidays
• Paid Sick Days
• Paid Personal/Vacation time
• Education Benefits
• Retirement Benefits
• Bonus
• Healthy, Inclusive, Transparent, Supportive and Flexible Work Environment
• Opportunities for On-Going Education/Trainings
• Career Advancement Opportunities
• Robust Employee Recognition, Engagement, Appreciation and Retention Programs
  
  
  

What we will expect from you:

• Implement and supervise the services provided to client on a day-to-day basis
• Participate in the initial set up and anticipated growth of this expansion location
• Effectively models and communicates to staff, caregivers (CNA & HHA), clients, and the local community the mission of Griswold Home Care
• Partners effectively with agency RN and other team members to run smooth day-to-day operations
• Effectively manages and develops the office staff through coaching, mentoring, on-the-job training and other trainings as needed
• Hires office staff as needed to meet the needs of a growing business
• Provides consistent feedback and supervision to all office staff and caregivers to include performance outcomes, compliance documentation, standards of care and professionalism, compensation recommendations, and professional development
• Keeps current on trends in home care, geriatrics, and care management by participating in internal, regional and national training and conferences
• Ensures compliance with all federal and state regulations including but not limited to those of the Department of Labor, FL Agency for Health Care Administration (AHCA), Griswold Home Care’s Operations Manual, and any other applicable standards, laws, policies, and regulations that apply to HHAs in Florida
• Willing to work on established rotating On-Call schedule to provide operational support
• Willing to be a caregiver backup in case of emergencies
• Perform any other duties as assigned
  
  
  

You will be successful in the role if you:

• Willing to work in-person on-site
• Must be able to operate standard business equipment including a laptop computer and a mobile phone as well as all the associated apps and software
• Must be able to see and interpret information within our systems and be able to exchange information accurately and quickly with others, as well as record information in these same systems
• Must have a valid driver’s license, positive driving record, reliable transportation, and be able to drive to and from client sites and recruiting sites.
• Excellent communication, interpersonal and leadership skills and ability to work independently and as part of a team
• Strong knowledge of state regulations governing unskilled home health care
• Physician, Physician assistant, or registered nurse licensed to practice in the state of Florida OR has at least 1 year of supervisory or administrative experience in home health care or in a facility licensed under chapter 395 (hospital), under part II of chapter 400 (home health agency), or under part I of chapter 429 (assisted living facility)
• For unlicensed candidate, BA/BS in a related field is a plus
• Level 2 background check through the Care Provider Background Screening Clearinghouse
• Fluent in English language, verbal and written; Spanish is preferred
• Experience with WellSky is preferred
  
  
  

This is a fantastic opportunity to apply your leadership and organizational skills in a dynamic and rewarding work environment. So, if you're ready to take on this exciting challenge and make a difference in the lives of our clients and their families, we encourage you to apply today!

About Us: What does it mean to “live assured”? It means people enjoying the independence they want and the peace of mind they deserve. It is the promise we make to all our clients; one that we are confident making because of our team. As the industry pioneer, we have a unique position of trusted expertise and a quality team to assure the care we provide is personal. We are the living legacy of a remarkable woman who set out to help neighbors in need, not knowing what her passion would lead to many years later. Learn more here: https://www.griswoldhomecare.com/brand-evolution/

Griswold Home Care is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.