What are the responsibilities and job description for the Assistant Care Coordinator/Scheduler position at Griswold Home Care for Sussex & Kent Counties?
Lewes, DE
Griswold Home Care is a progressive, stable company with 35 years of experience in delivering care at home.
The Assistant Care Coordinator/Scheduler is directly responsible for scheduling the home visits for the caregivers and assisting with the coordination of care. The Assistant Care Coordinator/Scheduler will maintain client relationships by assuring the skills of the caregiver match the needs of the client.
Benefits include Health, Dental and Vision insurance, Vacation, Paid Time Off and matching 401 K. The Assistant Care Coordinator/Scheduler role drives the direction of the organization and assures quality of the service provided.
Responsibilities
- Conduct telephone intakes with new or potential clients
- Coordinate all scheduling activities, including replacement and substitute caregivers
- Work with Care Coordinator to resolve client, family and caregiver differences
- Maintain files to meet department standards
- Monday through Friday 8 am to 4 pm with occasional on call
Qualifications
- Three years of scheduling experience in a home care environment.
- Articulate, with strong verbal and written skills
- Organized and detail oriented: good documentation skills