What are the responsibilities and job description for the Inside Sales & Customer Dev. Representative position at GRIP-TITE MANUFACTURING CO,LLC?
About Grip-Tite
Grip-Tite Manufacturing is a leading U.S. manufacturer of foundation repair products and one of the fastest-growing utility brands in the industry. We’re expanding our national foundation dealer network and continue to grow as a trusted source for the electrical utility segment. To support this momentum, we’re looking for a sharp, organized, relationship-driven professional to join our on-site team in Johnston, Iowa.
What You’ll Do
- Support growth initiatives for both foundation and utility business segments
- Provide daily administrative and operational support
- Maintain and update our CRM system with accurate, timely information
- Create, document, and improve processes that drive consistent customer communication and follow-up
- Coordinate and execute dealer trainings, networking events, and customer-focused events
- Answer inbound calls, assist customers, and process orders quickly and accurately
- Deliver exceptional customer service that strengthens dealer and distributor relationships
- Help manage internal projects and cross-department initiatives
- Support with marketing needs, campaigns, trade shows and ongoing projects
You’re a Great Fit If You
- Are highly detail-oriented, organized, and dependable
- Bring an upbeat, positive, team-first attitude every day
- Possess strong scheduling, coordination, and follow-through skills
- Are proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook)
- Have experience with HubSpot or a similar CRM platform (preferred, not required)
- Have experience in foundation repair, construction, or the utility market (helpful but not required)
- Live in—or are willing to relocate to—the Des Moines/Johnston, Iowa area
Why Grip-Tite?
- Direct impact on national company growth
- Competitive pay
- Full benefits package
- Fun, supportive culture with opportunities to grow into larger roles
Pre-Employment Testing:
External hiring into this position is contingent upon the successful completion of a pre-employment, post-offer drug screen, background and reference check.
Grip-Tite Manufacturing is an Equal Opportunity Employer.
Grip-Tite Manufacturing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to, among other things, race, religion, color, national origin, sex, age, sexual orientation, gender identity or expression, status as a protected veteran, or status as a qualified individual with disability.