What are the responsibilities and job description for the Supervisor - Clothing Department position at GRIGG ENTERPRISES INC?
Our department supervisors provide an Amazing Customer Experience through helpful, friendly service that meets customer needs and encourages customers to choose Grigg’s/ACE Hardware as their store of choice.
Department Supervisors solve problems for our customers and staff. They are responsible for daily store operations, in-store merchandising, and administrative functions within the department and store. This key role involves leading and training staff to deliver exceptional customer service.
Duties include, but are not limited to:
- Opening and closing duties for the store.
- Performing customer service and answering customer inquiries
- Assisting in training newly hired associates.
- Overseeing in-store merchandising and setting promotional signage.
- Enforcing all company policies.
- Organize, restock, and clean merchandise on the sales floor.
- Inventory control and enforcement of loss prevention policies.
- Always demonstrate commitment to all safety standards.
- Communicate with coworkers and delegate as needed.
- Work cooperatively with team members and other supervisors.
- Use equipment properly and maintain it as needed.
- Report any order discrepancies or issues to management.