National Account Manager

TITLE: National Account Manager

LOCATION: Remote - Texas, Arizona, California or Nevada

COMP RANGE: $120,000 - $160,000 / year plus bonus

Custom Culinary®, a subsidiary of Griffith Foods, is hiring a National Account Manager (NAM) who is a senior strategic sales leader responsible for driving profitable growth across major national customers in Fast Casual, Polished Casual, QSR, Convenience, and Family Dining. This role requires deep connectivity with national decision makers and the ability to influence cross‑functional partners in culinary, supply chain, marketing, R&D, procurement, and operations.

This is your opportunity to translate customer strategies into scalable, branded solutions while navigating the complexities of foodservice distribution, broker networks, and supply chain management. With enterprise-wide responsibility for high-impact national and regional chains, this position plays a critical role in advancing Custom Culinary®’s revenue, margin, and brand objectives. It demands a seasoned expert with rare national account mastery and the strategic capability to drive long-term growth.

As National Account Manager, Your Responsibilities Will Include

• Leads full P&L ownership for major national and regional chains, driving sales, profitability, and branded growth through strategic portfolio expansion, disciplined financial governance, and high‑stakes commercial negotiations.
• Develops and executes long‑term strategic account plans, leveraging deep market, consumer, and operational insights while serving as the senior enterprise liaison across Marketing, Culinary, R&D, Supply Chain, and Operations.
• Cultivate and sustains senior‑level customer relationships, acting as a trusted advisor who aligns industry trends, innovation, and sustainability priorities with customer objectives to create long‑term value.
• Success requires mastery of the complex foodservice distribution and broker ecosystem, ensuring alignment, execution, and resolution of distribution challenges while collaborating closely with field sales and agency partners.
• Internally, the role drives cross‑functional influence, organizational alignment, and disciplined execution across CRM, forecasting, pipeline management, pricing, budgeting, and all administrative processes.
  
  

You’ll bring value to the National Account Manager position and the team if you:

• Have senior‑level national account leadership, including deep customer connectivity, strategic influence, and the ability to drive profitable, multi‑year growth with major chain operators.
• Have expertise navigating the complex foodservice ecosystem, from distribution and broker networks to cross‑functional collaboration with culinary, R&D, supply chain, marketing, and operations teams.
• Are highly strategic, financially disciplined mindset, with the ability to own full P&L performance, lead complex negotiations, and translate customer and market insights into scalable, branded solutions that deliver long‑term value.
  
  

Qualified Candidates Will Have

• Bachelor’s degree.
• 10 years of progressive sales experience within the food service manufacturing industry.
• 5 years of direct national account and regional chain account responsibility, with demonstrated existing customer connectivity.
• Experience driving complex products through challenging distribution environments, requiring deep industry knowledge and executional expertise.
• Extensive experience working with and through broker networks to achieve national and regional objectives.
• Ability to travel 75%, including overnight business trips.
• Candidates must currently possess unrestricted authorization to work in the United States. Work visa sponsorship is not available for this role.
  
  

What Will Set You Apart

• A rare blend of strategic vision and hands‑on execution
• Deep, long‑standing national account credibility
• A uniquely deep command of the foodservice ecosystem
  
  

Physical Requirements: While performing the duties of this job, the employee is frequently required to sit, stand and walk to communicate and listen effectively. This will require both office and kitchen environments.

We are proud of our benefits offerings. The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical, Rx, Dental, Vision, Flexible Spending & Health Savings Accounts, EAP, Health Advocacy, Financial Planning, Parental Leave, Care.com, Adoption & Surrogacy Assistance, Education Assistance/Tuition Reimbursement, Safety Reimbursement, Lifestyle Spending Account, Group Life & AD&D, Voluntary Life Insurance, Short Term & Long Term Disability, 401(k) Plan with Company Match, PTO, Holiday’s & Leaves, Accident Insurance, Critical Illness Insurance, Hospital Indemnity, Home & Auto Insurance, Pet Insurance, Identity Theft Protection, Long Term Care Life Insurance & Legal Assistance.

This role is eligible to participate in the Sales Incentive Plan, with a target of 25% of salary. This bonus is based on weighted achievement against contribution margin, strategic priorities, and volume goals.

EOE – Vet/Disability EEO Notice of Rights

Custom Culinary is a subsidiary of Griffith Foods and is a provider of branded and customer brand / “private label” soup bases, flavor concentrates, sauces, gravies, and other flavor enhancing products. We sell primarily into foodservice – restaurants, hospitals, schools, and cafeterias – as well as industrial – food manufacturers, assemblers, and commissaries – and specialty retail – grocery store foodservice, convenience stores, and meal kits.

At Custom Culinary, we aim to Be True to the Food™ , and we are focused on authentically bringing flavor and excellent food, ingredients, and menu solutions to our customers.

At Griffith Foods and our affiliated companies, we know it’s not about a “job” search - it’s about searching for a place to drive impact, to have purpose, and to have a fulfilling career. We know it’s not just about finding a job, it’s about so much more. Here, you can be a part of something bigger than yourself. It’s about thriving professionally while blending care and creativity for the greater good. Here you are valued for thinking differently in a space where we are working hard to create a reimagined future.

Griffith Foods is a family-owned business, founded in 1919 and headquartered in Alsip, Illinois USA. Learn more about us at https://griffithfoods.com/careers/

EQUAL EMPLOYMENT OPPORTUNITY

Griffith Foods believes that all persons are entitled to equal employment opportunity. Griffith Foods does not discriminate against qualified employees or applicants because of the following actual or perceived characteristics: race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding or related medical condition, national origin, ancestry, citizenship, age, physical or mental disability, genetic characteristic or information, AIDS or HIV status, order of protection status, marital status, military or veteran status, unfavorable discharge from military service, or any other status protected by federal, state, or local law. Equal employment opportunity will be extended to all persons in all aspect of the employer-employee relationship, including recruitment, hiring, participation in benefit programs, training, promotion, transfer, discipline, layoff, recall, and termination.