What are the responsibilities and job description for the Assistant Community Manager position at Griffis Residential?
About Us: At Griffis Residential, we believe in creating exceptional living experiences for our residents. With a portfolio of luxury apartment homes across the country, we take pride in our commitment to providing unmatched comfort and convenience. Our team thrives on fostering a sense of community and delivering exceptional customer service.
Join our vibrant community management team and take your career to new heights at Griffis Residential! We're seeking an enthusiastic and detail-oriented Assistant Community Manager to support all aspects of our community operations. Work closely with the Community Manager to ensure exceptional service and smooth functioning of our community.
Responsibilities:
- Assist the Community Manager in overseeing and supervising community associates.
- Support leasing and marketing standards, conducting apartment tours, and assisting prospective residents.
- Prepare lease agreements and renewal letters, ensuring timely delivery and follow-up.
- Conduct market surveys and provide reports to the corporate office.
- Review resident files, address unpaid fees, and enforce lease terms.
- Assist in organizing resident activities and maintaining loyalty programs.
- Manage daily operations in compliance with company policies.
- Identify areas for improvement and suggest strategies to enhance efficiency.
- Embrace our cutting-edge iPad leasing and marketing standards to connect with prospective residents, showcase available apartments, and secure leases.
- Perform other duties assigned by the Community Manager.
Qualifications:
- High School diploma required; Bachelor's degree or relevant certification (CAM/ARM) preferred.
- Minimum of two (2) years of experience in multi-family housing or a related industry.
- Strong attention to detail and commitment to high customer service standards.
- Excellent time management and prioritization skills.
- Proficiency in Microsoft Outlook, Excel, and Word.
- Exceptional communication and organizational skills.
- Familiarity with property operations, lease terms, and contract enforcement.
- Demonstrated commitment to diversity and an inclusive work environment.
Perks/Benefits:
At GR we recognize that exceptional people need exceptional rewards. Beyond our competitive total compensation packages, your schedule at GR will provide you with a quality of life that is difficult to achieve within hospitality or hotel roles. Additionally, our benefits package reflects our respect for workplace contributions, professional goals and personal priorities.
Griffis Residential offers the following benefits to full time Associates:
- Rental Discount of 50%
- Onsite Associate Bonus Program. Including a quarterly bonus of up to 15% per annual salary earnings, retention bonus program and occupancy bonus program starting at $175 per lease.
- 11 paid holidays per year including floating holidays
- Up to 16 hours of volunteer time off
- Minimum of 120 hours (3 weeks) of paid time off (PTO) accrual starting immediately for new hires
- Griffis Residential 401K Retirement Savings Plan with company match up to 4%
- Medical insurance program options
- Dental insurance
- Vision insurance
- Flexible Spending Accounts and Health Savings Accounts
- Company paid Basic Life/AD&D insurance for Associate (1x your annual base earnings up to a maximum of $350,000)
- Voluntary Life/AD&D insurance for Associate, spouse, and children
- Company paid short and long term disability program
- Group accident insurance, critical illness insurance, hospital care plan
- Employee Assistance Program (EAP)
- Paid New Parent Leave (up to 6 weeks of 100% wage replacement for primary caregivers and 2 weeks 100% wage replacement for secondary caregiver)
- Generous tuition reimbursement up to $5,250 per year
- Associate Referral Award Program of $1,000
- PTO Donation Program
- PTO Exchange for Student Loan Repayment Program
- Wellness Program including reimbursement for fitness and mindfulness memberships/subscriptions
- Associate discount program for travel, hotels, cell phones, pet insurance, and everyday items
- Associate Recognition Programs
Join us in creating exceptional living experiences for our residents today!
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Salary : $5,250