What are the responsibilities and job description for the Medical Receptionist - Full Time - Allergy position at Griffin Health Brand?
Griffin Health is an independent, not-for-profit healthcare system in Derby, Connecticut, dedicated to person-centered, high-quality care for over 130,000 residents. Anchored by Griffin Hospital—a 160-bed acute care community teaching hospital and Planetree International’s flagship facility—Griffin Health emphasizes kindness, respect, and active patient engagement.
Recognized nationally and internationally for clinical excellence, patient satisfaction, and social responsibility, Griffin has earned honors such as Newsweek’s “World’s Best Hospital” list for the last 5 consecutive years, LOWN Institute’s top state ranking for outcomes, and Becker’s “100 Best Community Hospitals” designation, as well as Fortune's Magazine's "100 Best Companies to Work For". The organization fosters a supportive, wellness-focused work environment with programs like Griffin AgeLess, empowering caregivers to thrive physically, emotionally, and professionally. Through innovation, community outreach, health education, and food-security initiatives, Griffin Health advances whole-person healing and strengthens the communities it serves.
Griffin’s suburban atmosphere offers an easy commute, away from congested cities with easy to find free parking. Employees can also take advantage of generous benefits and wellness programs that add distinct advantage in its employee compensation.
MAIN FUNCTION: Provides office coverage for outpatient practice sites by: coordinating all office activities; providing clerical support; and serving as office receptionist. Enters charges and payments.
*Additional responsibilities as needed.
*Required to float to other GFP offices/locations based on business need.
EDUCATION: High School diploma required; some college preferred.
EXPERIENCE: Five years experience in a medical office environment including a working knowledge of medical terminology, transcription, credentialing, billing/bookeeping, insurance plans etc.
- Schedule appointments and manage patient flow
- Verify insurance and collect copays
- Handle phone calls, messages, and portal communication
- Maintain accurate patient records
- Support prior authorization processes
- Provide excellent customer service
- Experience in medical office administration
- Knowledge of insurance and scheduling systems