What are the responsibilities and job description for the Central Scheduling Specialist, Saturday to Wednesday, day/evenings position at Griffin Health Brand?
Overview:
Griffin Hospital is seeking a detail-oriented and customer-focused Central Scheduling Specialist to join our team. This role is essential to ensuring seamless coordination of patient appointments through accurate data entry and effective communication with physician offices and internal departments.
Main Function:
The Central Scheduling Specialist is responsible for scheduling patient appointments using the hospital’s computer systems. This includes obtaining and entering accurate demographic and procedure information as requested by physician offices. The position requires a high degree of accuracy, confidentiality, and customer service.
Key Responsibilities:
Schedule patient appointments into the hospital computer system in accordance with physician office requests
Accurately collect and enter patient demographic and procedural information
Provide excellent customer service to patients, providers, and internal departments
Verify and confirm appointments with appropriate documentation
Collaborate with other departments to resolve scheduling issues or conflicts
Maintain confidentiality in accordance with HIPAA and hospital policies
Qualifications:
Education: High school diploma required; some college coursework preferred
Experience:
Minimum one year of previous office experience required
Prior experience in a medical setting preferred
Proficiency in computer use required
Experience with MediTech and appointment scheduling software preferred
Knowledge of medical terminology required
Why Join Griffin Health?
At Griffin Hospital, we foster a culture of patient-centered care, respect, and professional growth. Join our team and make a difference in the lives of our patients and community every day.
Apply Today!