What are the responsibilities and job description for the Experienced Automotive Service Advisor position at Griffin Ford Fort Atkinson?
Griffin Ford in Fort Atkinson is looking to hire an EXPERIENCED Automotive Service Advisor IMMEDIATELY! Automotive Service Advisor, is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about their employer’s range of services and contacting customers to update them about their vehicle’s repair status.
- Greeting customers and directing them to an available technician
- Consulting with technicians about needed repairs and alternatives that can be offered in place of expensive repairs
- Answering customer questions about service outcomes and consulting with technicians when necessary
- Informing customers about potential cost savings and warranty protections
- Assisting customer with deciding to fix their car through the dealership’s shop or trading the vehicle in
- Informing customers of changes in service or when their vehicle is ready to be picked up
Job Type: Full-time
Pay: $40,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Experience:
- Service Advisor: 1 year (Required)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Fort Atkinson, WI 53538 (Required)
Work Location: In person
Salary : $40,000 - $75,000