What are the responsibilities and job description for the Automotive Service Manager position at GRIECO FORD?
Grow your career with Grieco Ford as we expand our footprint across Connecticut! We are seeking an energetic, results-driven Automotive Service Manager to lead high-performing service teams, drive operational excellence, and scale customer satisfaction to new heights across our growing CT locations.
Key Responsibilities
- Leadership & Staffing: Hire, train, mentor, and motivate service advisors, technicians, and support staff to achieve peak efficiency and productivity.
- Customer Satisfaction: Maintain a 100% customer-first mindset, resolving inquiries swiftly and ensuring fixed-right-the-first-time standards.
- Financial Performance: Manage departmental budgets, forecast goals, control labor costs, and optimize parts-and-service gross margins.
- Process Optimization: Streamline shop workflow, dispatching, and mobile/pickup service options to match growing regional demand.
Job Type: Full-time
Pay: $100,000.00 - $180,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Work Days:
- Weekends as needed
Experience:
- Leadership: 1 year (Required)
- Automotive Service Management: 2 years (Required)
Work Location: In person
Salary : $100,000 - $180,000