What are the responsibilities and job description for the Operations Associate position at Gridiron Insurance Underwriters, Inc.?
Job Description:
Join our dynamic and growing team at Gridiron Insurance!
Gridiron Insurance provides custom and specialized products to unique segments of the insurance marketplace. We deliver exclusive coverage with creative and adaptable insurance solutions. Our mission is to offer a stable, dedicated, and professional approach to underwriting, ensuring value in every insurance transaction. Our team is growing, and we are looking to add an Operations Associate to our operations team to help our expanding business needs.
Essential Duties and Responsibilities include, but are limited to the following:
- Review related supporting documentation for accuracy.
- Efficiently process the needed insurance document from various company software based on task chosen (i.e. Binder, Policy, Endorsement, Inspection Report).
- Quality Assurance function.
- Perform effective internal and external communication via email and phone correspondence.
- Handle escalated issues and follow-up on outstanding issues promptly.
- Maintain/exceed daily task goals given.
- Issue policies.
- Issue endorsements/policy amendments.
- Bind and invoice policies.
- Producer licensing issues.
- Agency appointment set ups.
- Online portal profile setup.
- Adhoc projects.
Qualifications:
- Bachelors Degree from an accredited University
- Strong customer orientation, excellent interpersonal and communication skills.
- Team player with a commitment to company values.
- Analytical and detail oriented; capable of multi-tasking.
- Ability to cross-train within multiple operational functions.
- Basic Insurance Knowledge is a plus.