System Administrator

Pay: $55,000.00 per year

Job description:

Grid-Line Transportation, Inc., is seeking a Systems Administrator for our IT department. This role provides direct support for day-to-day system issues, manages user permissions and access control, and implements solutions that improve how departments operate. The Systems Administrator contributes to system documentation in alignment with IT SOPs, tests and validates all changes before rollout, and drives efficiency by integrating systems through APIs and scripts. Beyond maintaining support and stability, this role actively advances innovation by optimizing both new and existing platforms to better serve the company’s operational needs.

Duties

• Manage and maintain all major company systems—including Microsoft 365, Azure AD, Intune, the TMS, Samsara ELD, and other operational platforms—ensuring stability, security, and alignment with IT standards.
• Provide direct support to employees for day-to-day system issues, including troubleshooting, password resets, and minor configuration adjustments.
• Manage and maintain user permissions and access control across all company systems and software, ensuring compliance with IT and departmental SOPs.
• Build and configure small-scale solutions such as reports, dashboards, and workflows, while focusing on system efficiency and usability for departments.
• Lead testing and validation of all system changes, documenting results in alignment with IT standards before rollout.
• Support system integration through APIs and scripts, ensuring data flows and automations operate reliably across platforms.
• Contribute to system documentation, including configuration details, change logs, and access records, while following IT Director approval processes.
• Partner with department managers to understand workflows, identify system gaps, and propose technical solutions that improve efficiency and accuracy.
• Escalate larger builds, technical risks, or system conflicts to the IT Director or developers, ensuring issues are addressed promptly and within policy.
• Monitor performance and stability of company systems, proactively flagging risks, inefficiencies, or downtime to the IT Director.
• Maintain alignment between company-wide IT standards, departmental workflows, and system capabilities.

What We’re Looking For:

• Candidate ensures employees receive timely, accurate support for system issues, with minimal disruptions to their work
• Manage user access and permissions, secure, and fully compliant with IT and department SOP’s
• Ensuring system changes and integrations are thoroughly tested, documented, and rolled out smoothly without rework or unexpected downtime.
• Collaboration with department managers who rely on the Systems Administrator as a proactive partner who identifies system gaps and delivers practical solutions that improve efficiency.
• Efficiency - Data flows between systems operate reliably through well-built integrations, reducing manual effort and errors across departments
• Documentation of system changes, permissions, and configurations is clear, up to date, and easily auditable
• Communication – reporting to IT Director any issues, when necessary, with most day to day support, changes and integrations resolved independently by the System Administrator.Maintenance & Growth – Ensuring company systems remain stable, secure, and continuously optimized to meet both current operational needs and future growth requirements
• Responsible for answering IT tickets, password resets, software troubleshooting, network trouble shooting, integration problems, installing updates and any other issues that need to be addressed to keep employee’s computers up and running.

Why Grid-Line?

At Grid-Line, we move with purpose. We’re building a tech-powered operation designed for speed, efficiency, and excellence. If you thrive in a high-accountability, high-execution environment where your leadership directly impacts results, we want you on our team.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Work Location: In person