Resource Manager

At GREY, part of WPP, we create Famously Effective ideas that move people, business, and the world forward – harnessing the power of creativity to solve business problems – for the world’s most influential brands. Our core values – creativity, unity, empathy, and service – power the work we do in each of our 25 studios across six continents.

About WPP

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

WHO WE ARE

At GREY, we create Famously Effective ideas – creativity that delivers business results – for the world’s most influential brands. Our core values – creativity, unity, empathy, and service – power the work we do in each of our 40 studios across six continents. In 2023, we were named a Top 100 Most Loved Workplace and our agency network, Grey, ranked in the top ten award winners at the Cannes Lions International Festival of Creativity. 

POSITION OVERVIEW

As a Resource Manager, you'll be the conduit between our people and our work partnership with leadership to make strategic casting decisions in support of our Famously Effective work. With a focus on day-to-day resource shifts in addition to long-term planning, your strategic prowess will align talent with projects, cultivating highly effective teams that consistently deliver exceptional results for our clients. Reporting to the Director of Resource Management, you'll play a pivotal role in codifying and optimizing resourcing across the agency.

KEY RESPONSIBILITIES:

• Identifies areas for process enhancements and proposes solutions to cultivate a connected and inclusive agency culture
• Ownership of department level resourcing and partnership with leads across finance, account, project management, HR, TA and department head
• Responsible for data integrity and QA of capacity planning tool
• Maintenance of team org charts and allocations
• Support new business efforts, prioritizing resources to align with project needs
• Identify skill set gaps, cross-training opportunities, and provide strategic guidance on optimal client team structures with staff plans and growth paths in mind
• Lead regular resourcing meetings, ensuring talent utilization and resolving conflicts.
• Manages and prioritizes coverage of PTO, internal projects, global needs
• Own weekly capacity reviews with teams and discussion recaps
• Liaise with internal recruitment team for freelance sourcing and projections

 WHO YOU ARE:

• An entrepreneurial team player with a systems-thinking mindset and sharp analytical skills.
• Top tier Microsoft Excel skills
• Comfortable navigating a creative and fast-paced environment.
• Proactive, confident, and adept at prioritizing competing demands.
• Able to lead meetings, drive conversations, and resolve conflicts.
• Comfortable with complex systems and capable of storytelling with data.
• Impeccable attention to detail.

WHAT YOU WILL NEED:

• 3 years of experience in creative resource management or production/project management within an agency environment.
• Firm grasp of the creative process in an agency setting.
• Strong understanding of the functional skills and responsibilities of various creative, studio, strategy, and project management roles.
• Excellent interpersonal communication skills, with the ability to motivate and influence at all levels.
• Understanding of talent/resource management reporting, metrics, and tools.

We believe great work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach including required in-office days. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

GREY is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

Please be aware of the possibility of recruiting fraud. GREY does not conduct interviews via instant messaging platforms and will never request personal financial information such as bank account numbers, credit card information, or payment of any kind during the hiring process. All legitimate communication will come from an official @GREY.com email address. If you suspect fraudulent activity, please report it to us immediately. Stay vigilant and protect your personal information.