What are the responsibilities and job description for the Assistant Manager - Securities and Document Management (FHA/Bridge/Non-Agency) position at Greystone?
Greystone is a private national commercial real estate finance company with an established reputation as a leader in multifamily and healthcare finance, with over $12 billion in loan originations in 2024. The firm consistently ranks in the Top 10 for Fannie Mae & Freddie Mac multifamily loan originations and is the #1 Overall HUD Multifamily and Healthcare Lender in the country. Greystone also ranks nationally as a top affordable housing, seniors housing, and small balance loan lender. At Greystone, charity is at the heart of who we are and what we do.
At Greystone, everything we do is driven by our purpose of improving others’ lives. As we work hard to maintain our ranking as a top national commercial real estate lender, our culture of caring and support is just as important. We don’t just say “Where People Matter” – we lead with this mantra every day to guide our actions and behaviors. Greystone is committed to fostering and preserving a culture of inclusion. Belonging is at the heart of our culture of caring, integrity and excellence, and is a driving force behind our entrepreneurial spirit and creativity.
We are seeking an Assistant Manager to join our Servicing and Asset Management. The Assistant Manager – FHA/Bridge/Non-Agency, Securities & Document Management is a newly created position for the department. We are looking for an exceptional people manager who is highly organized and can innovate our processes for efficiency.
Primary Duties and Responsibilities:
- Manage and inspire a team of analysts by setting goals, providing feedback, direction, guidance, updating SOPs, and conducting periodic performance reviews.
- Benchmark processes for efficiencies and innovation.
- Ensure departmental metrics are consistently met.
- Quality check loan documents once uploaded to the internal document retention system.
- Assist with the coordination of new CLO closings or transfers.
- Provide updates, metrics, and process improvement recommendations to management.
- Review all data entered into internal and external systems.
- Facilitate monthly audit of physical files.
- Conduct ongoing training for staff and new hires.
- Provide rating agency audit support to senior management, as needed.
Experience, Skills, and Abilities Required:
- 0 to 2 years of people management experience.
- Multifamily real estate experience is a plus.
- Excellent organizational skills.
- Outstanding verbal and written communication skills.
- A strong sense of urgency.
- Excellent problem-solving skills.
- Demonstrated ability to execute and delegate multiple projects.
At Greystone, we believe that finding creative solutions for our clients comes from the collaboration of people with diverse backgrounds and perspectives. We strive to build a work environment that empowers all individuals with opportunities to channel their entrepreneurial spirit. Greystone is an EEO employer.
*The firm is the #1* overall HUD multifamily and healthcare lender by firm commitments, and a top 10 Fannie Mae and Freddie Mac multifamily real estate lender.*
*For HUD's 2024 fiscal year ending September 30, 2024. Based upon combined firm commitments received by Greystone Funding Company LLC and Greystone Servicing Company LLC and excludes risk sharing and hospital loans.*
