Sr. Solutions Engineer

Position: Senior Solutions Engineer

Location: Suwanee, GA (Hybrid)

About GreyOrange

GreyOrange is a global leader in AIdriven robotic automation software and hardware, transforming distribution and fulfillment centers worldwide. Our solutions increase productivity, empower growth and scale, mitigate labor challenges, reduce risk and time to market, and create better experiences for customers and employees. Founded in 2012, GreyOrange is headquartered in Atlanta, Georgia, with offices and partners across the Americas, Europe and Asia. For more information, visit www.greyorange.com

Our Solutions

The GreyMatter Multiagent Orchestration (MAO) platform provides vendor agnostic fulfillment orchestration to continuously optimize performance in real time: the right order, with the right bot and agent, taking the right path and action. Currently operating more than 70 fulfillment sites across the globe (with deployments of 700 robots at a single site), GreyMatter enables customers to decrease their fulfillment Cost Per Unit by 50%, reduce worker onboarding time by 90% and optimize peak season performance. In retail stores, our gStore end to end store execution and retail management solution supports omnichannel fulfillment, real time replenishment, intelligent workforce tasking and more. Using real time overhead RFID technology, the platform increases inventory accuracy up to 99%, doubles staff productivity, and enables an engaging, seamless in store experience

Overview

We are seeking a U.S.-based Senior Solutions Engineer & Consultant to join our dynamic Solutions Engineering & Design team. In this remote role, you will be instrumental in shaping next-generation automation solutions for order fulfillment and warehouse operations by leveraging the full breadth of the GreyOrange technology suite. You will play a key role in supporting our North American commercial teams, collaborating closely with customers, system integrators, 3PL partners, and internal teams across hardware, software, and product development. A strong background in data analytics, solution design, supply chain and warehouse operations, and experience within retail and eCommerce verticals is essential.

Key Responsibilities

• Act as a subject matter expert in aligning customer operations and business needs with GreyOrange’s automation and software solution
• Lead site visits, discovery workshops, and customer-facing presentations throughout the pre-sales and solutioning proces
• Collaborate with Sales, Product, Solution Design, Delivery, and Customer Success teams to craft tailored, high-impact solution
• Prepare accurate and timely deliverables for sales pursuits, including data analysis, AutoCAD layouts, solution modeling, BOMs, and proposal material
• Collect and analyze customer data to inform solution design; translate data insights into clear visualizations to guide stakeholder
• Apply MOST methodologies to create engineered labor standards and productivity targets based on GreyOrange technologie
• Develop and deliver simulation models to validate proposed solutions and ensure alignment with customer KPI
• Use industry-specific knowledge to build compelling business cases and ROI models tailored to verticals such as retail, eCommerce, and grocer
• Partner with Product Management and R&D to influence future solution offerings, tools, and technology roadmaps based on market feedback and customer need
• Represent GreyOrange at trade shows and industry events, providing thought leadership in key market vertical.

Minimum Qualifications

• Bachelor’s degree in Engineering, Logistics, Supply Chain, or a related fiel
• 2–4 years of relevant experience in solution design, supply chain consulting, 3PL, industrial engineering, material handling, or warehouse automatio
• Strong proficiency in data analysis, visualization, and presenting data-driven insight
• Experience designing or optimizing warehouse operations and labor standards using MOST methodolog
• Skilled in 2D AutoCAD and familiar with warehouse storage and material handling system
• Proficiency in MS Office, particularly Excel, Word, Access, and PowerPoin
• Excellent verbal and written communication and presentation skill
• Strong time management and organizational skills; able to manage multiple priorities in a fast-paced environmen
• Proven ability to learn and apply new technologies quickl
• Willingness to travel 30–40% based on business and project requirement

Preferred Qualifications

• Degree in Industrial Engineering; Master’s or MBA is a plu
• Experience designing warehouse automation or mechanized fulfillment solution
• Proficiency in 3D AutoCAD and warehouse simulation tool
• Background working with 3PL providers across solution design, operations, or business developmen

Equal Opportunity Employer

Grey Orange Inc. is an equal employment opportunity employer. The company’s policy is not to discriminate against any applicant or employee based on race, color, religion, national origin, gender, age, sexual orientation, gender identity or expression, veteran status, marital status, mental or physical disability, and genetic information, or any other basis protected by applicable law. Grey Orange also prohibits harassment of applicants or employees based on any of these protected categories

.