What are the responsibilities and job description for the Operations Coordinator - Dispatch position at Grey Eagle Distributors?
Position Title: Operations Coordinator - Dispatch
Department: Operations
Work Schedule: Monday - Friday 3:30 AM to 12:00 PM
Position reports to: Delivery Manager
Position Summary:
The Operations Coordinator – Dispatch plays a key role in the daily execution of delivery operations, ensuring route efficiency, compliance, and timely communication. This position is responsible for assigning delivery routes, managing dispatch activities, preparing driver documentation, and handling invoicing and reporting tasks. The ideal candidate is organized, detail-oriented, and comfortable working in a fast-paced logistics environment.
Principal Duties and Responsibilities:
- Dispatch daily routes.
- Direct delivery personnel including: daily instruction, route planning, route assignment, etc.
- Print, sort, and prepare scan sheets and include them in driver packets.
- Print and insert delinquent account reports into driver packets.
- Check in OTR and Local inbound loads
- Manage add on late orders to existing routes; cover late orders from the overnight recorder
- Prepare weekly union roster, coordinate union vacation
- Cover out-of-stock situations
- Handle delivery problems to resolution
- Check-in inbound loads and assign doors
- Monitor and check-in driver loads as they return for their routes
- Communicate all complementary orders to the assigned drivers clearly and in a timely manner.
- Ensure compliance with state and federal motor carrier regulations, Department of Transportation, Occupational Safety and Health Administration compliance and Alcohol Beverage Commission regulations
- Other duties as needed
- Extremely reliable and punctual
- Minimum of 3 years of experience in operations, dispatching, or transportation logistics preferred.
- Labor relations experience preferred
- Strong analytical, problem solving and critical thinking skills with strong attention to detail
- Highly organized with ability to manage priorities and coordinate multiple projects simultaneously
- Basic knowledge of local, state and federal liquor laws
- Basic knowledge of safety, environmental and Department of Transportation requirements
- Professionalism and ability to maintain confidentiality
- Strong verbal and written communication skills
- Strong internal and external customer orientation
- Highly self-motivated and the ability to work additional hours as necessary
- Proficient with MS Office
WHY CHOOSE GREY EAGLE DISTRIBUTORS?
We offer...
401(k) retirement savings plan with a percentage company-match contribution
Competitive wages
Paid holidays
Paid time off
Medical, dental, vision, life, and accidental insurance
Short-term disability
Long-term disability
Employee assistance plan — for access to counseling, consulting and other community resources
Wellness program
Subject to eligibility, terms, and conditions
Who we are:
Grey Eagle Distributors is the largest Anheuser-Busch beer distributor in Missouri and one of the largest in the Midwest. Our team is dedicated to delivering the best in class service and the highest quality products to our customers. We take pride having a special presence in the community through our involvement with many charitable organizations in the St. Louis area.
We offer many opportunities to learn and grow your career. Come work for a company that the Business Journal named "Best place to work!"