What are the responsibilities and job description for the Sales Leader position at Gretchen's Hallmark & Lucy's Gift Boutique?
Job description
We are seeking dynamic and empathic customer engagement and care connector lead to drive meaningful connections with our customers and lead a high-performing team of care connectors. In this role you will champion the customer service experience, ensuring every interaction is compassionate and impactful. You will provide leadership and empower the team to go above and beyond to shape an environment of trust, loyalty, accountability and effectiveness.
Sales Leader Responsibilities
A Sales Leader Key responsible includes but are not limited to customer engagements, coaching and development, day to day operations, inventory control and administrative duties.
Qualifications include:
- business acumen
- leadership
- coaching
- specialty retail
Additional skill set and qualifications preferred:
- Inspirational leadership skills/behavioral skills.
- Develop, lead and coach and high level of customer engagement.
- Execute visual presentation and storytelling.
- Establish clear goals, workflows and performance metric to ensure team accountability and effectiveness.
- Foster a team culture centered on compassion, inclusivity and continuous improvement.
- Ensure compliance to policies and procedures and reports concerns to senior management
- Maintain proper inventory controls, facilitate inventory transaction as guided by senior management
- Strong knowledge of technology/POS systems
- Available to work flexible shifts which include some nights and weekends
- Can meet scheduling needs of business
- Maintain a Professional appearance and attitude
- Can lift 40lbs
Applicants must be 18 years or older with previous retail or management experience & be available to work nights and weekends.
Job Type: Part-time
Pay: From $14.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Experience:
- Retail sales: 2 years (Preferred)
Ability to Commute:
- Port Orange, FL 32127 (Required)
Ability to Relocate:
- Port Orange, FL 32127: Relocate before starting work (Required)
Work Location: In person
Salary : $14