What are the responsibilities and job description for the Used Car Buyer/Vehicle Acquisition Specialist - Gresham Subaru position at Gresham Subaru?
Gresham Subaru is the premier Subaru dealership in the Portland Metro! We are actively hiring a Used Car Buyer/Vehicle Acquisition Specialist to join our team! This is an exciting opportunity for motivated professionals who enjoy customer interaction, relationship building, and working in a fast-paced automotive environment. Working in this role, you would be responsible for engaging with current Subaru owners, identifying trade-in opportunities, and helping customers upgrade into newer Subaru models while supporting dealership inventory needs.
The ideal candidate will have strong communication skills, a customer-first mindset, and prior automotive or sales experience. Phone and email etiquette, organization, and follow-through are key to success in this role.
Why Work for Gresham Subaru?
At Gresham Subaru, we’re more than just a dealership—we’re a family committed to excellence, community, and the Subaru Love Promise. When you join our team, you become part of a supportive workplace that values integrity, teamwork, and growth. Here’s why you’ll love working with us:
-
A Culture of Care – We foster a positive, inclusive environment where employees are respected and appreciated.
-
Opportunities to Grow – From training programs to advancement paths, we invest in your long-term success.
-
Community Impact – We take pride in giving back through local initiatives and Subaru-sponsored charities.
-
Passionate Team – Work alongside automotive enthusiasts who share your dedication to outstanding customer service.
Used Car Buyer/Vehicle Acquisition Specialist Job Responsibilities
-
Identify and engage current Subaru owners to present personalized trade-in and vehicle upgrade opportunities.
-
Proactively generate appointments through outbound phone calls, emails, and text communications.
-
Evaluate customer vehicle information and coordinate appraisals in partnership with the sales management team.
-
Support dealership inventory growth by sourcing quality pre-owned vehicles through customer trade-ups.
-
Maintain accurate and detailed customer records in the CRM system.
-
Follow up consistently with customers to ensure a smooth and positive experience.
-
Collaborate with the sales, service, and management teams to maximize customer retention and satisfaction.
-
Assist with dealership initiatives, campaigns, and additional duties as needed.
Used Car Buyer/Vehicle Acquisition Specialist Benefits and Compensation
-
Pay range: $5,000 - $10,000 monthly
In addition to competitive pay, our benefits are designed to support you and your family…
- Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
- Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
- A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family.
- 401(k) with Company Match
- Generous Paid Time Off that begins accruing from Day 1
- Exclusive employee pricing for you and your family on parts, service, and vehicles
Used Car Buyer/Vehicle Acquisition Specialist Qualifications
-
Excellent verbal and written communication skills with the ability to connect confidently with customers.
-
Professional phone presence and proven ability to quickly build trust and rapport.
-
Strong customer-first mentality with a consultative, relationship-driven sales approach.
-
Previous experience in automotive sales, customer engagement, or dealership operations preferred; Subaru experience a plus.
-
Highly organized with the ability to prioritize tasks and thrive in a fast-paced, goal-oriented environment.
-
Comfortable navigating CRM systems, email platforms, and standard office software.
-
Self-motivated, results-driven, and consistent with follow-up, time management, and attention to detail.
Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check, and a pre-employment drug screen.
Do you have what it takes to be our next Used Car Buyer/Vehicle Acquisition Specialist? Apply Now to find out!
Salary : $5,000 - $10,000