Express Service Advisor | Base + Commission - Gresham Subaru

Join One of the Fastest‑Growing Subaru Dealerships in the Market!

Gresham Subaru has experienced the largest gain in market share over the past year—and we’re just getting started. As our dealership continues to grow at an incredible pace, we’re expanding our Service Department and looking to add a driven, customer‑focused Express Service Advisor to our team.

As an Express Service Advisor, you’ll be at the front lines of our service experience and the first point of contact for guests in our Express Service lane. This role is perfect for someone who thrives in a high‑energy environment and takes pride in delivering fast, friendly, and efficient service. You’ll work closely with customers and service technicians to keep vehicles moving and smiles coming—ensuring every visit is smooth from check‑in to checkout.

The ideal candidate brings enthusiasm, strong communication skills, and a passion for helping people. Prior automotive service advising experience is preferred, but we’re happy to train the right long‑term team member who’s eager to grow with us.

Why Work for Gresham Subaru?

• Momentum & Stability – Be part of a dealership with record growth and strong leadership.
• Career Growth – We promote from within and invest in training and development.
• People‑First Culture – Respect, teamwork, and positivity aren’t buzzwords here—they’re how we operate.
• Fast‑Paced & Rewarding Work – No two days are the same, and your impact is felt immediately.
• Day‑One Benefits – We take care of our employees from the moment they join the team.
• A Brand You Can Be Proud Of – Subaru customers are loyal, and our standards for service reflect that.

If you’re ready to build a career with a dealership that’s growing, supportive, and committed to excellence, Gresham Subaru is the place to be.

Express Service Advisor Job Responsibilities

• Greet and assist customers promptly, courteously, and professionally in the Express Service lane.

• Write repair orders for oil changes, tire rotations, maintenance services, and light repairs.

• Clearly communicate recommended services and maintenance needs.

• Keep customers informed on service timelines, costs, and any changes.

• Coordinate with technicians to ensure efficient workflow and accurate documentation.

• Drive sales of maintenance services to meet department goals.

• Ensure every guest leaves with a positive dealership experience.

• Maintain organized and accurate service records.

Schedule: Monday, Tuesday, Friday, and Saturday, 7 AM - 6 PM.

Express Service Advisor Benefits and Compensation

Pay Range: $3,500.00 - $5,500.00 monthly

In addition to competitive pay, our benefits are designed to support you and your family…

• Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
• Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
• A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family.
• 401(k) with Company Match
• Generous Paid Time Off that begins accruing from Day 1
• Exclusive employee pricing for you and your family on parts, service, and vehicles

Express Service Advisor Qualifications

• Previous automotive service advising experience preferred (Express Lane experience a plus)

• Strong customer service and communication skills

• Ability to multi-task and thrive in a fast-paced environment

• Basic knowledge of automotive maintenance and repair services

• Sales-minded with the ability to recommend maintenance confidently and ethically

• Comfortable using dealership management software and computer systems

Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen.

If you’re ready to start your career as our Express Service Advisor – Apply now!

Salary : $3,500 - $5,500