What are the responsibilities and job description for the Customer Service Representative position at Grenfell Insurance?
Overview
We are seeking a dedicated and enthusiastic Insurance Customer Service Representative to join our team. In this role, you will be the first point of contact for our clients, providing support and ensuring a positive experience. Your ability to communicate effectively and analyze customer needs will be essential in delivering top-notch service.
Responsibilities
- Respond promptly to customer inquiries via phone or email.
- Provide accurate information regarding products and services.
- Analyze customer issues and provide effective solutions.
- Maintain detailed records of customer interactions and transactions.
- Obtain insurance licensing with in first month of employment with our assistance.
Experience
- Strong communication skills.
- Proficiency in typing and using computer programs such as word, excel, agency management software.
- A keen eye for detail with the ability to analyze information quickly.
Join us in making a difference through exceptional customer service!
Job Type: Part-time
Pay: $18.00 - $22.00 per hour
Benefits:
- On-the-job training
Shift:
- Day shift
Ability to Commute:
- Hamilton, MT 59840 (Preferred)
Ability to Relocate:
- Hamilton, MT 59840: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $22