Front Desk Receptionist

Overview
We are seeking a dynamic and friendly Front Desk Receptionist to be the welcoming face of our organization. This vital role involves managing front desk operations with enthusiasm, ensuring smooth communication, and providing exceptional customer support. The ideal candidate will thrive in a fast-paced environment, demonstrate excellent organizational skills, and possess a strong commitment to professionalism. Join us to create a positive first impression and support our team with efficient administrative assistance.

Responsibilities

• Greet visitors, clients, and vendors warmly and professionally, creating a positive first impression.
• Manage multi-line phone systems, directing calls accurately and courteously using proper phone etiquette.
• Handle all front desk duties including scheduling appointments, maintaining calendars, accepting payment and processing card payments, end of day balancing,and managing visitor sign-in procedures.
• Verify patient eligibility, deductibles and benefits on various websites
• Perform data entry, filing, inbound/outbound faxing and maintain organized records using Microsoft Office, Google Workspace, and other office management tools.
• Provide excellent customer service by responding promptly to inquiries via phone or email and supporting client needs effectively.
• Assist with office management duties including supply inventory, mail distribution, and maintaining a clean reception area.

Requirements

• Proven experience in office management, clerical work, or as a receptionist in a professional setting.
• Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and data entry skills.
• Excellent organizational skills with the ability to multitask efficiently in a busy environment.
• Demonstrated phone etiquette with experience handling multi-line phone systems confidently.
• Prior knowledge in verifying insurance eligibility, benefits is preferred.
• Prior experience in customer service or customer support roles is preferred.
• Familiarity with medical receptionist duties and personal assistant responsibilities is a plus.
• Knowledge of bookkeeping practices using QuickBooks or similar software is advantageous.

Ability to manage time effectively while prioritizing tasks to ensure smooth daily operations. Join our team as a Front Desk Receptionist to be the friendly face that keeps our office running smoothly! Your organizational talents combined with your passion for delivering outstanding customer service will make an immediate impact on our organization’s success.

Pay: $14.50 - $16.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $15 - $16