What are the responsibilities and job description for the Service Manager position at Gregory Poole Equipment Company?
The ideal candidate will provide and maintain excellent customer service and be the frontline service contact for our external customers.
Responsibilities
- Lead and motivate a trained staff to provide quality service to all customers in a timely manner
- Serve as the key liaison to sales and management to ensure consistent customer satisfaction
- Provide status and service reports to recommend next steps to management
Qualifications
- Associate's degree or equivalent experience
- 3 years' of experience either in technical support or management
- Excellent written and verbal communication skills