What are the responsibilities and job description for the Receptionist position at Gregory C. Starkey & Associates?
Company Description Gregory C. Starkey & Associates, also known as The Birmingham Men's Law Firm, provides experienced legal representation for divorce, family law, bankruptcy, and other legal matters across Alabama. The firm is committed to guiding clients through complex, often sensitive issues with professionalism and care. Team members work in a focused environment dedicated to client advocacy and clear communication. This setting offers opportunities to support meaningful legal work while developing strong administrative and client service skills.
Role Description This is a full-time, on-site Receptionist role located in the Greater Birmingham, Alabama Area. The Receptionist will serve as the first point of contact for clients and visitors, greeting them professionally and directing them to the appropriate team members. Daily responsibilities include answering and routing phone calls, managing voicemail messages, handling incoming and outgoing mail, and maintaining an organized reception area. The role also involves scheduling appointments, updating client information, supporting basic clerical tasks such as filing and data entry, and coordinating with attorneys and staff to ensure smooth office operations. The Receptionist will uphold confidentiality standards and provide a calm, welcoming presence for clients dealing with sensitive legal matters.
Qualifications
Role Description This is a full-time, on-site Receptionist role located in the Greater Birmingham, Alabama Area. The Receptionist will serve as the first point of contact for clients and visitors, greeting them professionally and directing them to the appropriate team members. Daily responsibilities include answering and routing phone calls, managing voicemail messages, handling incoming and outgoing mail, and maintaining an organized reception area. The role also involves scheduling appointments, updating client information, supporting basic clerical tasks such as filing and data entry, and coordinating with attorneys and staff to ensure smooth office operations. The Receptionist will uphold confidentiality standards and provide a calm, welcoming presence for clients dealing with sensitive legal matters.
Qualifications
- Strong phone etiquette and professional communication skills, including clear verbal and written interaction.
- Experience with receptionist duties such as greeting visitors, managing front desk operations, and directing inquiries.
- Clerical skills, including filing, data entry, document handling, and basic office administration.
- Customer service abilities, with a focus on empathy, patience, and maintaining a positive client experience.
- Comfort working in a legal or professional services environment; prior law office experience is a plus.
- Proficiency with common office software (e.g., email, calendars, word processing) and multi-line phone systems.
- Strong organizational skills, attention to detail, and the ability to manage multiple tasks in a busy setting.
- Reliability, discretion, and a commitment to maintaining client confidentiality; high school diploma or equivalent required.