What are the responsibilities and job description for the Service Advisor position at Gregg Young Plattsmouth?
Gregg Young Plattsmouth is searching for a Service Advisor to join our TEAM at our Chevrolet dealership.
Gregg Young Automotive Group is dedicated to finding, empowering, and creating an educated, motivated, and inspired TEAM of employees that will go the extra mile for our customers every time, without fail. Starting with our first dealership over 25 years ago and expanding to 12 dealerships spread throughout NE, IA, & WI, we aim to continue growing our business while simultaneously growing our people and their career paths.
Service Advisor Requirements:
- sell, negotiate, and close maintenance & repair jobs with customers
- understand the key performance metrics, utilize training to achieve production goals, strive to improve CSI and customer experiences
- welcome customers into the service drive accurately & efficiently assessing customer concerns
- perform a visual inspection of the vehicle by conducting a walk-around of the vehicle to identify additional areas of concern
- conduct multi-point video inspections
- guide customer through the write up, services, and delivery of the vehicle
- complete the customer interaction, execute necessary documentation
- establish working relationships with our quality, professionally trained service technicians to provide the best service experience and secure future customer retention & referrals
- automotive experience preferred but not required
- customer service experience in an automotive setting
- service writing and auto estimating skills
- proficiency in vehicle maintenance and repair
- strong sales and upselling abilities
- familiarity with dealership operations and service management
- knowledge of various automotive systems such as transmissions, brakes, and suspension
- certification in automotive repair or related field
Service Advisor Employment Package:
Hours & Compensation
- Monday - Friday 7:15am - 5:30pm
- $50,000 - $80,000 annually - based on experience
Benefits
- Health, Vision, Dental, Disability, AD&D, Prescription Drug, and Life Insurance
- 401k matching, Retirement Plan, Referral Program, Employee Discount, and Health Savings Account
- Professional Development Assistance, Employee Assistance Program, Paid Time Off (PTO), Paid Holidays, Opportunities for Advancement, Flexible Schedule, Paid Training, and On the Job Training
- income security of a busy shop with the opportunity to learn, grow, and advance
- climate controlled shop, uniforms provided, opportunities for advancement & career acceleration
- state of the art equipment in a clean facility with a fun environment and great work atmosphere
Career path acceleration
Service Advisor >> Service Manager >> Fixed Operations Director
- education, certification, and advancement opportunities supported by the dealership - dealer funded continued manufacturer technician training
Gregg Young Automotive Group is an Equal Opportunity Employer.
Job Type: Full-time
Pay: $50,000.00 - $80,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Application Question(s):
- Did one of our current employees refer you to this position?
- We'd like for you to complete our 5-minute personality assessment called the Predictive Index as the initial step in our recruiting process. Please open a new window, copy and paste the link bellow into your browser, and complete the outlined steps...
https://assessment.predictiveindex.com/bo/5Ba/Plattsmouth-ServiceAdvisor
Upon completion of the assessment, please return to this application and finish completing the outlined steps.
- I consent to receive text messages from Gregg Young Automotive Group regarding my application and potential employment opportunities. Message and data rates may apply. I understand that my consent is not a condition of employment and that I may opt out at any time by replying “STOP.”
Please reply “YES” to consent to receive text messages, or “NO” to be contacted exclusively by phone call and really message.
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $50,000 - $80,000