What are the responsibilities and job description for the General Manager position at Greg's Breakfast Bar?
Greg's Breakfast Bar — General Manager
Job Description:
The General Manager is responsible for overseeing all daily restaurant operations, leading staff, maintaining excellent food and beverage quality, and ensuring outstanding guest satisfaction. This role manages staffing, financial performance, inventory, and service standards while creating an efficient, welcoming, and professional breakfast dining environment.
Key Responsibilities:
- Oversee daily restaurant operations and overall business performance.
- Lead, supervise, and support kitchen, front-of-house, and bar staff.
- Recruit, train, and develop employees to maintain high service standards.
- Prepare staff schedules and ensure appropriate shift coverage.
- Maintain excellent customer service and guest satisfaction.
- Handle customer complaints and resolve operational issues professionally.
- Monitor food quality, presentation, portion sizes, and service consistency.
- Coordinate kitchen and service teams to ensure timely order preparation.
- Manage inventory, purchasing, and supplier relationships.
- Monitor sales, labour costs, food costs, and operating expenses.
- Prepare budgets, review sales reports, and support financial planning.
- Ensure compliance with food safety, hygiene, and workplace regulations.
- Maintain cleanliness, organization, and safety throughout the restaurant.
- Oversee opening, closing, cash handling, and daily reporting procedures.
- Monitor staff performance and provide constructive feedback.
- Develop strategies to increase sales, improve efficiency, and encourage repeat visits.
- Review customer feedback and implement service improvements.
- Ensure equipment is maintained and operational issues are addressed.
- Communicate business results and operational updates to ownership or senior management.
- Promote teamwork and maintain a positive workplace culture.
Qualifications & Skills:
- Previous restaurant or hospitality management experience.
- Proven leadership and team-management abilities.
- Strong customer-service and communication skills.
- Knowledge of breakfast restaurant and food-service operations.
- Understanding of food safety and sanitation standards.
- Experience with budgeting, inventory, and cost control.
- Familiarity with POS systems and sales reporting.
- Excellent organizational and time-management skills.
- Strong problem-solving and decision-making abilities.
- Ability to manage multiple priorities in a fast-paced environment.
- Professional attitude and attention to detail.
- Flexibility to work early mornings, weekends, and holidays.
What We Offer:
- Competitive salary based on experience.
- Opportunities for career growth and advancement.
- A supportive and collaborative working environment.
- Leadership training and professional development.
- Employee meals or discounts, where available.
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Pay: $24.00 - $28.00 per hour
Expected hours: 34.0 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
Work Location: In person
Salary : $24 - $28