ACE Lumber Yard Associate

ACE HARDWARE LUMBER YARD ASSOCIATE JOB DESCRIPTION

Position Summary: A Greer’s Ace Hardware Lumber Yard Associate supports daily yard operations by providing outstanding customer service, safely handling building materials, and maintaining an organized, efficient yard. This role is hands-on, fast-paced, and essential to delivering the high level of service Greer’s customers expect.

Key Responsibilities

1.     Deliver “Helpful” Customer Service

• Greet every customer promptly and provide needed assistance
• Help customers select lumber, plywood, and building materials
• Safely and efficiently load materials into customer vehicles
• Anticipate customer needs and go the extra step to assist
• Represent Greer’s values: friendly, knowledgeable, and dependable
• Assist customers in taking and pulling accurate lumber orders
• Properly ring up lumber orders

2.     Yard Operations & Material Handling

• Receive, unload, and organize incoming deliveries of lumber and material
• Pull and stage customer orders accurately and efficiently
• Operate forklift and equipment safely (training/certification provided)
• Inspect materials for quality and report damage or shortages

3.     Maintain a Clean, Organized Yard

• Keep yard, racks, and drive lanes clean, neat, and accessible
• Properly stack and store lumber to prevent damage and ensure safety
• Rotate inventory and protect materials from weather when needed
• Support store cleanliness and merchandising standards

4.     Prioritize Safety

• Always follow all safety guidelines and procedures
• Use proper lifting techniques and personal protective equipment
• Stay alert to moving vehicles, equipment, and changing conditions
• Report hazards, incidents, or maintenance needs immediately

What We’re Looking For:

• A strong work ethic and willingness to work outdoors
• A team-first attitude with a passion for helping customers
• Reliability, punctuality, and attention to detail
• Ability to learn quickly and take direction
• Previous experience in lumber, construction, or retail is a plus—but not required

Physical Requirements:

• Ability to lift 50–100 lbs. regularly
• Frequent standing, walking, bending, and lifting
• Comfortable working outdoors in heat, cold, and varying weather conditions

Why Work at Greer’s Ace Hardware:

• Be part of a family-owned and operated business that values its people
• Opportunity to grow within a stable, community-focused company
• Work in a team environment where your effort is noticed and appreciated
• Make a direct impact by helping customers complete their projects

The Company may revise this job description and responsibilities at any time as well as require Team Member to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change. Team members must meet all work schedules and comply with all time and attendance policies as well as adhere to all Federal, State and Local regulations while holding this role.

Greer’s Team Vision: To bring added joy, well-being, and value to people’s lives! Greer’s

Team Mission: Enthusiastically continue to improve our team, customer service, values, community involvement, and performance!