Operations Manager

Operations Manager – Dot Palm Landscaping

About Us

Dot Palm Landscaping has been a trusted name in landscaping and tree care in the Florida Keys since 1999. We take pride in delivering high-quality service across landscape maintenance, landscape enhancements, and tree care. As part of the GreenWorks Landscape Partners family, we are committed to excellence, safety, and growth.

Position Overview

We are seeking a highly motivated Operations Manager to oversee our tree care and landscaping crews while also supporting sales and estimating for new work. This role blends operational leadership with customer engagement — ideal for a hands-on leader who thrives in the field, ensures exceptional service quality, and contributes to revenue growth.

Key Responsibilities

Crew Management & Operations

• Oversee daily operations of tree care and landscaping crews.
• Supervise morning equipment loading and preparation to ensure crews depart on schedule.
• Ensure all jobs are completed on time, on budget, and to company quality standards.
• Coordinate scheduling, equipment, and material needs for projects.
• Monitor crew performance, provide coaching, and uphold company safety standards.
• Conduct regular job site inspections to ensure quality control and customer satisfaction.
• Work alongside crews as needed to reinforce safety, productivity, and quality.
• Manage time reviews and approvals in Aspire.
• Achieve a monthly production targets in completed jobs.

Sales Support & Quoting

• Assist in preparing estimates and proposals for new work.
• Meet with customers and prospects to assess project needs.
• Provide technical input and recommendations for landscape enhancements and tree care services.
• Collaborate with office staff to ensure accurate and timely quotes.
• Achieve a monthly sales goal in closed new sales.

Leadership & Development

• Train and mentor crew leaders and team members.
• Foster a culture of safety, accountability, and continuous improvement.
• Support company initiatives to achieve revenue and growth targets.
• Help fill in for team members as needed during absences or high-demand periods.

Qualifications

• 3 years of leadership experience in landscaping, tree care, or related outdoor service management.
• Strong leadership and people management skills.
• Proficient in scheduling, logistics, and field operations.
• Experience with Aspire or similar landscape business management software preferred.
• Bilingual in English and Spanish highly valued.
• Excellent communication and customer service abilities.
• Valid driver’s license with a clean driving record.

Compensation & Benefits

• Competitive salary based on experience.
• Performance-based bonus opportunities.
• Company vehicle.
• Paid time off and holidays.
• Opportunities for professional development and career growth.