What are the responsibilities and job description for the Technical Account Manager - Customer Experience & Sales position at Greenwood Fabricating & Plating, LLC?
Join our team in industrial manufacturing as a strategic partner to our customers. This role blends
customer leadership, consultative sales, and technical problem-solving to drive growth and deliver
exceptional customer experiences.
Why Join Us
quality, and growth for our customers.
customer leadership, consultative sales, and technical problem-solving to drive growth and deliver
exceptional customer experiences.
Why Join Us
- Own and grow key customer relationships
- Influence revenue and business strategy
- Work cross-functionally with engineering, operations, and leadership
- Solve real-world manufacturing challenges
- Drive account growth through strategic planning
- Serve as trusted advisor and primary point of contact for customers
- Lead commercial discussions including pricing and contract support
- Coordinate solutions across technical, quality, and operations teams
- Resolve complex customer issues and champion continuous improvement
- Experience in technical sales, account management, or customer success in manufacturing
- Strong relationship-building and communication skills
- Commercial mindset with ability to identify growth opportunities
- Comfort working with technical products and cross-functional teams
- Problem-solving mindset and customer-first approach
quality, and growth for our customers.