What are the responsibilities and job description for the Family Service Counselor position at Greenwood Cemetery?
Job Overview:
Heritage Family, a leading provider of funeral and cemetery services, is seeking a dedicated and compassionate Family Service Counselor to join our team. As a Family Service Counselor, you will play a crucial role in assisting families during one of the most challenging times in their lives. This position offers a unique opportunity to provide support and guidance to families while upholding our commitment to professional and compassionate service.
Responsibilities:
- Communicate with families to understand their needs and preferences for funeral and cemetery services
- Provide information on available service options, pricing, and packages
- Assist families in making informed decisions regarding funeral arrangements
- Market and promote Heritage Family's services to the community
- Analyze customer feedback and market trends to enhance service offerings
- Collaborate with the sales team to support insurance sales initiatives
- Conduct telemarketing activities to reach out to potential clients
- Utilize skills to cater to diverse customer needs
- Participate in outside sales activities to expand the company's reach
Requirements:
- Proven experience in customer service or sales roles
- Familiarity with HIPAA regulations and confidentiality practices
- Strong analytical skills to assess customer needs effectively
- Experience in telemarketing or sales is a plus
- Bilingual proficiency is desirable for better customer engagement
- Ability to thrive in a fast-paced environment and meet sales targets
- Excellent communication skills, both verbal and written
- Prior experience in insurance sales would be advantageous
Join Heritage Family as a Family Service Counselor and be part of a supportive team dedicated to providing quality funeral and cemetery services. We offer competitive benefits, advancement opportunities, and a fulfilling career path within our expanding network. Experience the rewarding opportunity of helping families honor their loved ones with dignity and respect. Apply now to make a meaningful difference in people's lives.
Job Type: Full-time
Pay: $50,000 - $150,000 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Supplemental Pay:
- Bonus opportunities
- Commission pay
License/Certification:
- Insurance Producer License (Preferred)
- Life Insurance License (Preferred)
Ability to Commute:
Work Location: In person
Job Type: Full-time
Pay: $50,000.00 - $150,000.00 per year
Benefits:
- 401(k) matching
- Employee discount
- Flexible schedule
- Life insurance
- Professional development assistance
Work Location: In person
Salary : $50,000 - $150,000