Chiropractic Front Desk / Back Office Assistant

Greenway Cotton Chiropractic is looking for an energetic, dependable, highly organized Front Desk Coordinator to join our busy patient-focused team.

Full-Time | Monday–Saturday| $17.00–$20.00/hr Bonus Opportunities

This is not a sit-at-the-desk-and-answer-the-phone receptionist position. Our front desk is the communication and patient-flow hub of the office. You'll work directly with our doctors, massage therapists, team members, and patients to keep a fast-paced chiropractic office running smoothly.

If you genuinely enjoy people, can confidently handle multiple priorities at once, and like finishing a busy day knowing you accomplished something, we'd like to meet you.

What You'll Do

• Welcome patients and provide an upbeat, professional check-in/check-out experience
• Schedule and manage appointments for multiple doctors and massage therapists
• Answer phones, texts, emails, and patient questions
• Collect patient payments and maintain accurate account information
• Coordinate new-patient intake and paperwork
• Maintain smooth patient flow throughout the office
• Escort patients to adjustment rooms and prepare rooms for the doctors
• Perform patient ledger, travel-card, and daily front-desk audits
• Handle records requests, scanning, filing, and other patient documentation
• Assist with recalls and patient follow-up
• Keep the front desk, patient areas, displays, and workspaces clean, stocked, and professional
• Track office statistics and complete assigned administrative tasks
• Cross-train in additional front- and back-office responsibilities as you develop in the positionWho We're Looking For

Back Office & Clinical Support

• Scan and maintain patient documentation
• Prepare X-ray information within office systems
• Perform daily and patient-chart audits
• Assist with patient recall programs
• Process voicemails, faxes, emails, and other communications
• Assist with MRI referrals and portal procedures
• Support doctors with appropriate patient documentation and office procedures
• Assist with exercises/ROM as trained and directed
• Maintain back-office closing, cleaning, and organizational procedures
• Assist with lead calls and other assigned patient follow-up

You may be a great fit if you are:

• Friendly, confident, and comfortable talking with patients all day
• Naturally organized and able to multitask without losing attention to detail
• Dependable and punctual
• Comfortable working in a busy, high-energy healthcare environment
• Able to take direction, learn systems, and follow established procedures
• Comfortable collecting payments and discussing scheduling with patients
• A team player who notices what needs to be done and takes initiative
• Comfortable with computers, phones, texting, email, scanning, and electronic office systems

Previous chiropractic or medical front-office experience is strongly preferred.

Schedule

Monday & Wednesday: 7:30 AM–6:00 PM
Tuesday & Thursday: 11:00 AM–6:00 PM

Friday: 7:30AM–12:00 PM

Saturday: 7:30AM–12:00 PM

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• Employee discount

Education:

• High school or equivalent (Preferred)

Experience:

• chiropractic: 1 year (Required)
• Medical receptionist: 2 years (Required)

Work Location: In person

Salary : $17 - $20