What are the responsibilities and job description for the Winter Haven Honda - Parts Counter position at GREENWAY AUTOMOTIVE?
Winter Haven Honda is looking for a Parts Specialist. The Parts Specialist is extremely knowledgeable about automotive parts and accessories and can accurately answer questions and satisfy customer requirements in person or on the phone. He/she locates automotive parts within the current inventory or from other sources (such as the internet, vendors, other dealerships, etc.) and arranges for delivery and installation.
The ideal candidate has a high school diploma or GED and previous experience with automotive parts and accessories. Candidates must have a pleasant and courteous personality, strong customer service and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills.
Responsibilities:
- Locates accessories or parts and arranges for installation
- Perform retail and wholesale parts sales transactions
- Monitors parts inventory and maintains storage area in good condition
- Maintains up-to-date knowledge of all vehicles, accessories, and promotions
- Maintains accurate sales documentation
- Work closely with other departments to provide a quality customer service
- Provides timely and accurate reports as required
- Performs other duties as assigned
Qualifications:
- High school diploma or GED preferred
- Bi-lingual a plus
- CDK experience a plus.
- Wholesale parts experience required.
- Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
- Strong organizational and problem-solving skills
- Helpful attitude and friendly demeanor
- Highly professional and dependable
- Must be process and detail oriented with developed organizational skills
- Strong computer and internet skills, including Microsoft Office suite
- Previous experience preferred
Benefits:
- Competitive Pay
- Employee Purchase and Service Discounts
- Ongoing Training and Education
- Paid Vacation
- Full benefits options including Medical, Dental, Vision, Life, Disability, and Accident Insurance
- 401(k) Retirement Savings Plan
- State of the Art Facility with a Professional Working Environment
Greenway Automotive Group is one of the world's most progressive, privately held automotive companies proudly serving Florida, Alabama, Georgia, Missouri, Pennsylvania, Tennessee, Texas, and China. The Group's 36 domestic automotive dealerships include some of the nation's top ranked performers in sales, service, customer satisfaction, and profitability. Greenway Automotive Group is an Equal Opportunity Employer.