What are the responsibilities and job description for the Dispatch position at GreenWaste Recovery LLC?
Title: Dispatch
FLSA Status: Non-Exempt
Reports To: General Manager
Pay: $22-$26/hr.
About the Company:
GreenWaste has been an industry leader in recycling and waste diversion for more than 35 years and is on a growth trajectory after private equity investment in 2021. Our business was founded on principles of environmental sustainability, and innovation is a cornerstone of our ongoing operations and growth strategy. GreenWaste specializes in all aspects of material collection, processing, and sales, tailoring our service offerings to the unique needs of our customers and communities, and helping to shape the evolution of the solid waste and recycling industry. We work directly with 20 municipalities and 50 jurisdictions, operate highly regulated facilities in 10 locations, and have 1,000 employees.
We are seeking an experienced, successful, and engaged Dispatcher to join our team. This position is expected to work out of our office at 675 Los Esteros Rd. in San Jose, CA 95134 and limited job-related travel may be required.
Position Summary:
GreenWaste is seeking to fill the position of Dispatcher to provide support to one or more facilities. This role’s main function will administer the day-to-day functions, help dispatch drivers, data entry, and front desk reception work.
Essential Functions and Responsibilities:
- Maintain Confidentiality of sensitive information
- Assist employees with inquires including passing out paychecks, address change forms, W4 request, benefit
- Assist with the new hire orientation and provide all paperwork to the HR team.
- Input data and weight tag information daily for accurate record keeping.
- Coordinate activities and operations to secure efficiency and company policies.
- Manage phone calls, correspondence (e-mails, letters, packages) and front desk responsibilities.
- Verify and log receipt of data, follows up to obtain any data that is missing.
- Perform other related duties as assigned.
- Resolve all issues for customers and drivers in a timely manner
- Record and maintain files or records of customer request, work or services performed, charges, or other dispatch information
Knowledge, Skills, and Abilities:
- Ability to work with senior management, supervisors, and employees.
- Ability to keep information confidential
- Proficient with Microsoft Office or Related Software
- Ability to Multitask efficiently and remain organized
- Excellent verbal and written communication skills
Qualifications:
- At least one (1) year of administrative experience.
Language Skill:
- Proficiency in English and Spanish
Physical Demands:
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to physically push, pull and lift objects up to 15 lbs.
Work Environment:
Typical work week is Monday through Friday. Semi-frequent early morning, evening, and weekend calls/correspondence with urgent matters. Might be exposed to outdoor weather conditions and odors/sells.
Compensation and Benefits
Financial compensation will be commensurate with applicable experience. GreenWaste offers a competitive benefits package, including paid time off, holiday pay, 401K benefits, FSA, and full employee coverage for medical, dental and vision insurance.
This Organization participates in E-Verify.
GreenWaste provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, and/or local laws.
Salary : $22 - $26
