What are the responsibilities and job description for the Ticket Sales & Service Summer Internship position at Greenville Swamp Rabbits?
TITLE: Ticket Sales & Service Summer Internship
POSITION TYPE: Internship (Summer 2025)
COMPANY: Spire Sports Entertainment: Greenville Swamp Rabbits
LOCATION: Greenville, SC
REPORTS TO: Vice President of Sales
POSTED DATE: 4/16/2025
SUMMARY:
Spire Sports & Entertainment is a diversified sports and entertainment organization that pushes the boundaries of traditional marketing to foster business growth in the rapidly changing modern era. Having acquired the Greenville Swamp Rabbits of the ECHL in March of 2020, the organization has seen tremendous growth in all areas of business development, highlighted by overall league-recognition as the ECHL’s ‘Rising Star Award’ winner and finalist in back-to-back seasons.
As an organization we continue to strive daily to work and live by our core principles of what it means to be a R.A.B.B.I.T:
R – Relentless
A – Accountable
B – Believe
B – Bring Urgency
I – Impactful
T – Team-first Mentality
JOB DESCRIPTION:
The Greenville Swamp Rabbits seek a Ticket Sales & Service Intern for the summer of 2025. This team member will work directly within the ticket sales department and will be supervised day to day by the Vice President of Sales. During the internship, the intern will undergo a multi-facet ticket sales training program to help develop and then apply their skills firsthand in various areas including but not limited to ticket sales, data management, and market research.
Essential Job Functions:
· Assist with outbound ticket sales efforts including full menu sales opportunities (season tickets, group & premium tickets, and mini plans)
· Provide premier-level customer service to all fans.
· Database collection, input, and management of sales opportunities.
· Additional responsibilities as assigned by ticket sales leadership
Qualifications:
· Educational Requirements: Enrolled in a bachelor’s or master’s degree program. MUST be able to receive course credit.
· Must be local to the Upstate South Carolina areas.
· Prior ticket sales experience preferred but not required
· Excellent communication and customer service skills
· Demonstrated ability to work in fast paced multidisciplinary team environment.
· A positive attitude and willingness to learn
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.