Merchandise Intern

Job Title: Merchandise Intern

Department: Merchandise & Retail Operations

Reports To: Manager of Merchandise

Location: Greenville, SC (Bon Secours Wellness Arena)

Position Type: Seasonal / Internship

Spire Hockey: Greenville Swamp Rabbits (ECHL)

Company Information

Based outside of Charlotte, N.C., Spire Sports Entertainment is bolstered by principled employees with decades of collective experience in brand consulting, celebrity representation and career management, business development, sponsorship placement and program management, event activation, hospitality, media relations, social media support and strategic consulting. Operating below the radar for more than a decade, Spire’s work is unknowingly seen every day with our focus on accomplishment rather than accolades.

Position Overview

The Greenville Swamp Rabbits are seeking a driven, detail-oriented Merchandise Intern to join our front office team. This position offers a hands-on, behind-the-scenes look at the sports retail industry, spanning both brick-and-mortar arena operations and e-commerce management.

As part of our retail team, you will learn day-to-day inventory logistics, online order fulfillment, and game-day fan experiences. If you have a passion for sports business, retail management, or apparel design, this internship will provide a great experience learning key operational projects in a fast-paced professional hockey environment.

Primary Responsibilities

• E-Commerce & Fulfillment: Manage daily online store operations via Shopify. Process, pack, and ship fan orders with a high level of accuracy and presentation.
• Inventory Control: Assist with receiving, counting, and organizing new inventory. Help maintain a clean, highly functional working space and track stock levels in our arena retail locations.
• Game Day Operations: Support the setup, operation, and teardown of the main team store and auxiliary merchandise stands during Swamp Rabbits home games.
• Customer Experience: Deliver exceptional service to fans both in-person on game days and through e-commerce fulfillment.
• Visual Merchandising: Assist in designing floor layouts, updating displays, and stocking apparel to optimize sales and highlight new product drops (including special theme nights and partnership releases).
• Specialty Nights: Support the merchandise department in preparing for major retail events.
  
  

Qualifications & Skills

• Currently enrolled in a college or university and must be eligible to receive academic credit in order to be considered.
• Strong organizational skills with an eye for detail—especially when managing inventory counts and order shipping logs.
• Ability to work a flexible schedule, including game nights, weekends, and holidays, based on organization events schedule.
• A proactive, problem-solving mindset and the ability to work collaboratively in a team environment.
• Comfortable lifting up to 35 lbs and standing for extended periods during game nights.
  
  

What You'll Gain

• Direct mentorship from the front-office leadership team.
• Real-world, resume-building experience managing retail logistics for a professional sports franchise.
  
  

The Swamp Rabbits reserve the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. The Swamp Rabbits may require an employee to perform duties outside his/her normal description.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.