What are the responsibilities and job description for the Medical Assistant – Primary Care position at Greenville Family Doctors?
Position Summary
We are seeking a dependable, compassionate, and detail-oriented Medical Assistant to join our busy primary care practice. The Medical Assistant plays an important role in providing quality patient care and supporting the daily operations of the clinical team.
This position works closely with physicians, nurse practitioners, and other staff to ensure patients receive timely, professional, and efficient care.
Medical Assistant certification is not required. Candidates with previous medical office or clinical experience are preferred. We are willing to consider individuals who demonstrate strong communication skills, reliability, a willingness to learn, and a commitment to excellent patient care.
Essential Duties and Responsibilities
Patient Care and Clinical Support
- Escort patients to examination rooms and prepare them for their appointments.
- Obtain and accurately document vital signs, including blood pressure, pulse, temperature, respiratory rate, oxygen saturation, height, and weight.
- Review and update patient medical histories, medication lists, allergies, and pharmacy information.
- Document the patient's chief complaint and reason for the visit.
- Prepare examination rooms, equipment, and supplies before patient appointments.
- Assist physicians and advanced practice providers during examinations and office procedures.
- Perform EKGs, collect specimens, and assist with point-of-care testing as trained and authorized.
- Administer vaccinations and other injections when appropriately trained, authorized, and supervised in accordance with applicable laws and practice policies.
- Assist with preventive care, including preparing patients for annual wellness visits, physical examinations, and routine screenings.
- Identify and promptly communicate patient concerns or abnormal findings to the appropriate clinical provider.
- Provide patients with approved instructions and educational materials as directed by the provider.
Electronic Medical Records and Documentation
- Accurately enter patient information into the electronic health record (EHR).
- Review and update medication lists, allergies, medical histories, and preventive screening information.
- Document vital signs and other clinical information promptly and accurately.
- Prepare patient charts for upcoming appointments.
- Assist providers with documentation and appropriate follow-up tasks.
- Maintain accurate and complete patient records while following HIPAA requirements.
- Assist with prescription refill requests by gathering information and forwarding requests to the appropriate provider for authorization.
Patient Communication and Follow-Up
- Answer and respond to patient telephone calls and electronic messages within assigned responsibilities.
- Relay provider-approved information and instructions to patients.
- Assist with scheduling laboratory work, diagnostic testing, specialist appointments, and follow-up visits.
- Monitor assigned EHR task queues and ensure messages and requests are addressed promptly.
- Assist with referrals, prior authorizations, and obtaining outside medical records as needed.
- Communicate effectively with patients, providers, and other members of the healthcare team.
- Direct clinical questions and concerns requiring medical judgment to the appropriate licensed provider.
Office Operations and Team Support
- Maintain clean, organized, and properly stocked examination rooms.
- Clean and disinfect examination rooms and medical equipment in accordance with infection-control protocols.
- Monitor medical supplies and notify the appropriate staff when inventory is low.
- Properly handle and dispose of sharps, medical waste, and contaminated materials.
- Follow OSHA, HIPAA, and established infection-prevention and safety procedures.
- Assist with maintaining efficient patient flow throughout the day.
- Work collaboratively with the clinical and administrative teams to minimize patient wait times.
- Assist with other clinical and administrative duties as assigned.
Minimum Qualifications
- High school diploma or GED required.
- Medical Assistant certification is not required.
- Previous experience in a medical office, primary care practice, or other patient care setting preferred.
- Basic computer skills and ability to learn electronic health record systems.
- Strong organizational and time-management skills.
- Excellent communication and interpersonal skills.
- Ability to maintain patient confidentiality and professionalism.
- Ability to multitask and work efficiently in a busy medical office.
- Dependable attendance, punctuality, and a positive attitude.
- Willingness to learn new clinical and administrative responsibilities.
Preferred Qualifications
- Previous experience as a Medical Assistant in family medicine, internal medicine, or primary care.
- Experience using an electronic health record system.
- Knowledge of medical terminology and common primary care procedures.
- Experience obtaining vital signs, performing EKGs, administering injections, and collecting laboratory specimens.
- Familiarity with preventive care screenings, immunizations, and chronic disease management.
Required Skills and Abilities
The ideal candidate will demonstrate:
- A patient-centered approach to care.
- Compassion, patience, and professionalism.
- Strong attention to detail and accuracy.
- Ability to follow provider instructions and established clinical protocols.
- Effective communication with patients of all ages.
- Ability to prioritize responsibilities in a fast-paced environment.
- Initiative and willingness to assist team members.
- Accountability for assigned responsibilities and follow-through.
- Ability to recognize when a concern needs to be escalated to a licensed clinical provider.
Work Environment
This position is based in an outpatient primary care practice. The Medical Assistant will interact regularly with patients, physicians, advanced practice providers, and administrative staff.
The role requires flexibility, teamwork, professionalism, and a commitment to maintaining a safe and welcoming environment for patients.
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $15 - $17