What are the responsibilities and job description for the Customer Service Representative position at Greentech Renewables?
As a Customer Service Representative, you will be the primary point of contact for our customers, ensuring their inquiries and concerns are addressed promptly and professionally. You will play a crucial role in building customer satisfaction and loyalty through effective communication and problem-solving.
Responsibilities
- Respond promptly to customer inquiries via phone, email, or chat
- Resolve product or service issues by clarifying customer complaints
- Provide accurate information about products, services, and policies
- Document customer interactions and update account information
- Collaborate with internal teams to resolve complex issues
- Maintain a positive, empathetic, and professional attitude toward customers
- Identify and escalate priority issues to appropriate departments
- Follow up to ensure resolution and customer satisfaction.
If you Interested this position , Please send your resume to info@thecareer-builder.com
Thank you.
Salary : $22 - $24