HUMAN RESOURCES SPECIALIST

Reports to: Director of Human Resources & Culture

If you are a detail-oriented, people-focused professional with a minimum of 3 years of human resources experience, ideally with at least 1 year in the hotel or hospitality industry, and hold an Associate's degree or higher in Human Resources, Business Administration, or a related field, this may be the opportunity for you!

• Support the Director of Human Resources & Culture in optimizing the associate experience across all Greens properties.
• Assist in the implementation and administration of HR programs, policies, and the Greens business plan.
• Coordinate and track the Associate Satisfaction Index (ASI) measurement and improvement programs.
• Assist in ensuring timely and accurate compliance with human resource regulatory requirements.
• Support and coordinate activities across the Greens employment cycle.
• Perform and track Daily, Weekly, Monthly, and Annual human resources activities, reporting functions, and procedures.
• Help maintain the Greens Employee Handbook and ensure it remains current, accurate, and compliant with local, state, and national rules, regulations, and labor laws.
• Demonstrate integrity, communicate effectively, promote collaboration, and support a positive, professional work environment.

• Support and participate in the annual business planning process as directed.
• Coordinate the distribution and acknowledgment of the Greens Employee Handbook to all associates.
• Maintain and update Greens Job Descriptions for all job titles and ensure they are readily accessible.
• Coordinate and support the Greens employment cycle, including: Recruitment & job postings, Interview scheduling & coordination, Background and reference checks, Employment offer letters, New hire orientation, Onboarding & training coordination, Disciplinary documentation, Offboarding & termination processing, and Recordkeeping & regulatory compliance.
• Assist in administering the Greens compensation plan, including salary ranges, benefits enrollment, vacation and leave tracking, and code of ethics acknowledgments.
• Send a daily end-of-day activity summary to the Director of Human Resources & Culture.
• Monitor and respond to emails from Greens General Managers as directed, routing communications to appropriate HR leadership.
• Provide administrative support during monthly department leader and General Manager review meetings.
• Track and coordinate timely performance reviews for all Greens associates.
• Assist in compiling documentation and responses for EEOC and Workers' Compensation claims.
• Maintain accurate, current digital employee files accessible at both the corporate office and property level.
• Coordinate and support orientation, training, and coaching program logistics.
• Assist in administering the Associate Satisfaction measurement and improvement program, including survey distribution, anonymous completion tracking, tabulation of results, reporting and comparisons across the Greens portfolio, and supporting improvement programs.
• Assist in processing bi-weekly payroll and related activities.

To fulfill this role successfully, you must possess the following minimum skills and attributes:

• Willing to take responsibility and support team accountability.
• Well-groomed and professional appearance.
• Willing to work on weekends and holidays if required.
• Effective written and verbal communication skills.
• Strong active listening skills.
• Empathetic, patient, and tolerant.
• Open with praise; discreet with criticism.
• Consistent, organized, and dependable.
• Rational, prudent, and practical in problem-solving.
• Friendly and approachable demeanor.
• Technologically proficient; comfortable with HRIS systems and Microsoft Office Suite.
• Strong attention to detail and accuracy in documentation and data entry.

Performance shall be measured by achievement of the following:

• Timely and accurate completion of human resources regulatory and filing requirements.
• Supporting efforts to minimize Greens employee turnover rates.
• Assisting in minimizing Workers' Compensation incidents and claim rates.
• Timely coordination and administration of ASI surveys.
• Accurate maintenance of employee files and HR records.
• Effective support of the associate career plan and onboarding programs.