What are the responsibilities and job description for the Forward Deployed Engineer position at Greenlite AI?
About The Role
As a Forward Deployed Engineer at Greenlite, you'll lead the charge in building and deploying AI agents for highly regulated banking environments. You'll work directly with strategic customers to understand their technical challenges, design custom solutions leveraging our AI platform, and implement production-grade systems that deliver tangible business value. Your technical expertise and customer-centric approach will be crucial in driving adoption, expansion, and long-term success of our AI deployments.
What You'll Do
As a Forward Deployed Engineer at Greenlite, you'll lead the charge in building and deploying AI agents for highly regulated banking environments. You'll work directly with strategic customers to understand their technical challenges, design custom solutions leveraging our AI platform, and implement production-grade systems that deliver tangible business value. Your technical expertise and customer-centric approach will be crucial in driving adoption, expansion, and long-term success of our AI deployments.
What You'll Do
- Build scalable, production-ready solutions using Greenlite's AI platform to solve complex customer problems in banking environments
- Partner with customer technical teams to integrate our solutions into their existing infrastructure, ensuring seamless deployment and adoption
- Develop custom applications, APIs, and connectors that extend Greenlite's core capabilities to address specific customer requirements
- Collaborate with Sales, Customer Success, and Product teams to translate customer feedback into product improvements and new feature opportunities
- Create proof-of-concept implementations that demonstrate the value of new Greenlite agents to solve specific customer challenges
- Establish technical best practices for AI deployments in banking and financial services contexts
- Sit side-by-side with customers through implementation challenges, providing hands-on technical support and expertise
- Document and share knowledge, solutions, and patterns across the Forward Deployed Engineering team
- Present technical solutions to diverse stakeholders, from engineering teams to C-suite executives
- 3-5 years in product engineering and/or customer-facing technical roles
- Have a strong software engineering foundation and a desire to spend more time with customers
- Are comfortable operating in ambiguous situations and driving projects forward with minimal guidance
- Enjoy collaborating across teams and functions to solve complex problems
- Are passionate about helping customers realize value from cutting-edge technology
- Can balance technical excellence with pragmatic solutions that meet business needs
- Are adaptable and can quickly learn new technologies, domains, and customer environments
