Clinic Office Supervisor

Clinic Office Supervisor

Multi-Clinic Chiropractic & Wellness Organization

Our Mission

We help people live longer, healthier lives through personalized, holistic care that relieves pain and restores vitality.

Our Core Values

We lead with inspiration, operate with discipline, pursue growth, stay aligned as a team, communicate transparently, and focus on results.

Position Summary

The Clinic Office Supervisor is a hands-on leadership role responsible for supporting and overseeing daily front office and back office administrative operations across multiple chiropractic and wellness clinics.

This position focuses on people leadership, operational consistency, patient experience, and execution — not high-level strategy. You’ll work closely with clinic teams to ensure systems are followed, patients are well cared for, and operations run smoothly day to day.

This role is ideal for someone who is organized, dependable, service-oriented, and ready to grow into higher levels of clinic operations leadership.

Key ResponsibilitiesClinic Operations Support

• Support daily front and back office operations across clinic locations

• Ensure staff consistently follow established policies, procedures, and workflows

• Help maintain clinic readiness, including staffing coverage, schedules, and supplies

• Identify operational issues and escalate appropriately

• Assist with implementation of new systems, tools, and procedures

Front Office Leadership & Patient Experience

• Supervise front desk staff and uphold high patient service standards

• Monitor scheduling, appointment flow, and check-in/check-out processes

• Assist with resolving patient concerns professionally and efficiently

• Ensure clear communication, confidentiality, and professionalism

• Help maintain a welcoming, organized clinic environment

Back Office & Administrative Oversight

• Support billing, insurance verification, and documentation workflows

• Ensure administrative tasks are completed accurately and on time

• Assist with tracking claims, payments, and follow-ups

• Review basic reports related to scheduling, billing, and productivity

• Coordinate with billing or management teams to address discrepancies

Staff Supervision & Training

• Provide daily guidance, coaching, and support to administrative staff

• Assist with onboarding and training new team members

• Help manage schedules, coverage, and attendance

• Monitor performance and adherence to clinic policies

• Communicate performance concerns and development needs to leadership

Compliance & Quality Support

• Support HIPAA, OSHA, and internal compliance standards

• Ensure documentation, privacy, and safety protocols are followed

• Assist with audits, checklists, and routine quality checks

• Report compliance or safety concerns promptly

Communication & Reporting

• Serve as a liaison between clinic teams and management

• Communicate staffing needs, operational updates, and patient issues

• Assist with basic reporting and data collection

• Participate in staff meetings and training sessions

Required Education & Experience

Education

• High school diploma or GED required

• Associate degree in healthcare, business, or related field preferred

• Bachelor’s degree a plus

Experience

• 1–3 years of experience in a medical, chiropractic, or wellness office

• Prior lead, senior staff, or supervisory experience preferred

• Experience with scheduling, front desk operations, insurance, or billing

Skills & Attributes We’re Looking For

• Strong organizational and multitasking abilities

• Comfortable leading and supporting administrative teams

• Patient-focused, service-oriented mindset

• Clear verbal and written communication skills

• Working knowledge of medical office workflows and insurance

• Proficiency with EHR/EMR and scheduling systems

• Ability to follow systems, execute consistently, and learn new processes

• Dependable, professional, and detail-oriented

Work Environment & Requirements

• Fast-paced outpatient clinic environment

• Ability to travel between clinic locations as needed

• Prolonged periods of standing, sitting, and computer use

Growth Opportunity

This role provides hands-on leadership experience with a clear path to advancement into Clinic Operations Manager or Regional Manager roles as skills and experience develop.

Compensation & Benefits

Compensation

• $48,000 base salary

• $5,000–$10,000 annual performance bonus, based on clinic KPIs such as patient experience, scheduling efficiency, staff retention, and operational performance

Benefits Include

• Health insurance

• Complimentary chiropractic care

• Wholesale pricing on massage therapy, acupuncture, and supplements

• Leadership development and growth opportunities

Why Join Us

• Mission-driven, growing healthcare organization

• Clear expectations, systems, and accountability

• Opportunity to grow into senior operations leadership

• Direct impact on patient experience and clinic performance

Job Types: Full-time, Part-time

Pay: $25.27 - $30.43 per hour

Expected hours: 20 – 30 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $5,000 - $10,000