Receptionist/Title Clerk

RV Clinic is looking for a fulltime Receptionist and experienced Title Clerk.

Responsibilities for Receptionist 

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable.
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries

Responsibilities for Title Clerk

•  Accurately process incoming titles daily from dealerships, match the consignor checks daily to the title and invoice. 
•  Answer customer inquiries or concerns in person, e-mail or telephone in a professional, customer- focused manner. 
•  Open and accurately record incoming titles daily according to established procedures. 
• Troubleshooting and problem resolution specific to titles; odometer discrepancies, power of attorney, etc. 
•  Match sold titles with invoices. 
•  Maintains a professional, calm manner when negotiating with difficult or upset customers. 
•  Maintains a high level of confidentiality. 
• Contributes to and encourages others to demonstrate a team focused, values based, service culture throughout the company. 
•  Contributes to effective operations by providing support where and when as needed on sale/customer promotion dates. 
• Performs other duties as assigned or requested to assure optimum service levels. COMPETENCIES/SKILL 
• This position requires a high school diploma or equivalent. 
•  One year automotive title experience needed. 
• Notary designation is preferred. 
• Effective communication (written and verbal) and interpersonal skills required. 
• Ability to work in a high performance, fast-paced team environment.
•  Ability to adapt to and work effectively within a constantly changing environment. 
• Excellent customer service and problem solving skills. 
• Data Entry Skills. 
• Telephone Skills. 
• Organization
• Persistence

Skills and Abilities:

• This position requires strong attention to detail, the ability to multi-task as well as prioritize time sensitive projects.
• The ideal candidate must possess strong time management skills, be detail-oriented, and be able to multi-task in high pressure situations.
• Excellent customer service skills with the ability to provide clear oral and written communications is essential.

Job Type

• Fulltime
  
• Monday-Saturday
  
• Pay Based off experience 
  

Benefits 

• 401(K)
• Dental insurance
  
• Health insurance
  
• Vision insurance
  
• Paid time off