What are the responsibilities and job description for the BPI Specialist - Order Processing position at Greenheck Group?
Interested in working with one of the markets leading manufacturers? Greenheck Group is a leading growth-focused, environmentally conscious, commercial HVAC manufacturer. Join our team, which proudly designs and manufactures the most comprehensive line of ventilation products in the industry. Greenheck Group is a dynamic multi-branded international organization. Our equipment is used worldwide in commercial, institutional, and industrial facilities, ranging from comfort ventilation to manufacturing processes. Our efficient products improve comfort, safety, and health of lives across the planet. Since 1947, we are deeply committed to helping you “Build Your Future,” through professional growth, challenging leadership roles, and exciting opportunities around the world.
General Summary:
Identify, define, manage and track process improvement efforts with a strong focus on order processing within the business unit. This will include, but is not limited to, defining current business processes, system utilization and the exploration of new processes and tools. Works in direct support of marketing, engineering and manufacturing initiatives to increase productivity, increase capacity, shorten leadtimes, reduce costs, reduce errors and standardize product & processes. The BPI Specialist will help drive the business unit to further utilize the current set of system tools as well as to develop new and more productive ways to use the various systems. This position is a critical link between our Information Technology teams and every day business unit operations.
Principal Duties & Responsibilities:
- Work with Business Unit Managers to develop and prioritize an on-going list of projects.
- Participate in or lead several projects that relate directly to customer satisfaction, productivity gains and/or cost savings.
- Work with marketing, engineering and manufacturing to define bottlenecks and other opportunities for improvement within the Business Unit.
- Work closely with the Information Technology teams to assist in the definition of system requirements to support process improvements.
- Translate business requirements into system specifications.
- Audit existing business processes to ensure documented procedures and best practices are being followed.
Business Unit Specific Duties & Responsibilities:
- Responsible for oversight and supervision of order processing to meet corporate objectives for the on-time, accurate entry of sales orders and cost-effective administration of the order processing function.
- Analyze errors and process failures of orders. Resolve the problem order(s), identify the root cause, define and/or develop a solution and communicate any resulting process changes.
Job Qualifications:
Work requires a professional level of knowledge in a specialized field, which is equivalent to that which would be acquired by completing a regular four-year college program.
Between 1-3 years of work experience is required.
- Ability to manage multiple projects required.
- Experience blueprinting, gathering business requirements, documentation and training preferred.
- SAP sales order experience preferred.
- High level of analytical skills required.
- Strong communication and interpersonal skills.
- Must possess strong leadership skills and excellent customer service skills.
Special Notation
The preceding statements are intended to describe the general nature and level of work being performed by people in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
