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Trust Operations Associate

Greenfield Savings
Greenfield, MA Full Time
POSTED ON 4/14/2026
AVAILABLE BEFORE 6/10/2026

JOB SUMMARY:

Process a variety of transactions pertaining to trust customers’ accounts. Maintain and keep information up to date on trust processing system. Provide support to Operations, Trust Investment Officers, and Trust Administrative Officers as needed.

DUTIES (ESSENTIAL FUNCTIONS):

  • Verify and process to the trust system through various websites and reports on a daily, weekly, monthly, quarterly or annual basis including but not limited to:
    • Purchases and sales initiated by the Investment Officers
    • Dividends and interest on stocks, bonds, mutual funds, certificate of deposits and money markets
    • Maturities, calls, splits, mergers, etc.
    • Cost basis adjustments
    • Free receipts and free deliveries of assets
    • Trust customers contributions
  • Process trust customers distributions via check, online bill pay or ACH
  • Verify trust customers daily cash balances to ensure minimal overdrafts are incurred, notify Investment Officers and Administrative Officers of account overdrafts in a timely and accurate manner
  • Process money market daily to cover trust customers distributions, purchases and fees
  • Meet daily processing time lines including totals to accounting
  • Reconcile end of day processing to system reports and reconcile previous day’s work
  • Maintain and keep up to date ticklers, pending disbursements, online bill pay, recurring items, income maps and trust masters on trust system
  • Set up and process funeral trust accounts, contributions and distributions
  • Set up and maintain securities on trust system; bonds, stocks, mutual funds, etc.
  • Respond and process corporate actions through Fifth Third Bank
  • Provide support and process tax payments and fees
  • File all correspondence, memos, bills, etc. in corresponding trust customer files
  • Be up to date and knowledgeable with all computer trust processes and enhancements to ensure processing is completed efficiently
  • Provide back up as needed
  • Perform other similar duties as required by responsibility or requested by department head

Requirements:

  • High school diploma
  • Strong written and verbal communication skills
  • Excellent time management skills and ability to prioritize work
  • Proficient in MS Word, Excel, and Outlook


Greenfield Savings Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Greenfield Savings Bank is an equal employment opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity and/or expression, national origin, disability status, protected veteran status, or any other protected class.


Pay Range: 19.39/hr-26.00/hr.

Pay is based on related experience, expertise, market data, and internal equity; generally, new hires can expect pay between the minimum and midpoint of the range.

Salary.com Estimation for Trust Operations Associate in Greenfield, MA
$52,026 to $67,450
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