Allied Healthcare Program Manager

This is a Full-Time, Benefited Position.

BARGAINING UNIT/NON-UNIT, CLASSIFICATION (If Applicable): Non-Unit

ANTICIPATED START DATE: March 1, 2026 or as soon as possible thereafter.

SALARY RANGE: $65,000 - $75,000 annually, commensurate with education and experience

GENERAL DESCRIPTION OF DUTIES
Under the supervision of the Dean of Workforce Development, the Allied Healthcare Program Manager oversees non-credit Allied Healthcare training programs, including but not limited to Certified Nursing Assistant, Home Health Aide, Phlebotomy Technician, Medication Administration (MAP) Training, as well as new allied healthcare programs under development and ESOL-scaffolded healthcare training programs. This role will involve managing as many as two to four active programs concurrently, with the goal of increasing the number of healthcare training programs offered by Workforce Development. The Program Manager will oversee non-credit Allied Healthcare training program instructors and support the recruitment and training of new instructors and supplemental instructors, as required. The Program Manager will coordinate with the Workforce Development team on recruitment and enrollment efforts for all non-credit Allied Healthcare programs, including conducting student intake interviews, as required. The Program Manager will ensure compliance with program certification requirements and partner with the Dean to develop and expand new Allied Healthcare certification and training programs. The Program Manager will also help implement continuous improvement strategies to ensure training programs are current with best practices and most up to date curricular standards.

EXAMPLES OF ESSENTIAL FUNCTIONS:

• Manage the daily operations of non-credit Allied Healthcare programs.
• Oversee recruitment and enrollment of non-credit Allied Health students, including running information sessions, answering student questions, responding to inquiries, and conducting intake interviews, as required.
• Coordinate with the college's Health Records office to ensure non-credit Allied Healthcare students meet healthcare requirements and assist with the process when needed .
• Coordinate clinical rotations and apprenticeship/externship sites for students enrolled in non- credit Allied Healthcare programs.
• Ensure compliance with third-party certification bodies' standards and requirements.
• Recruit, interview and recommend instructors for hire; train and on-board new instructors.
• Provide resource navigation support for all non-credit Allied Healthcare students in a way that is respectful, equitable, and proactive; provide referrals to support services as appropriate.
• Monitor the progress and retention of students enrolled in non-credit Allied Healthcare programs
• Track and report program completion, credential attainment, exam pass rates, employment attainment, and other key outcome data points as required; document and communicate data clearly and on a regular basis as required by the Workforce Development division.
• Administer course evaluations and instructor evaluations on a regular basis; administer post program online surveys to students and employers.
• Develop and maintain partnerships with healthcare employers in close partnership with the Dean
• of Workforce Development; identify services and externship sites that meet students needs.
• Collaborate with the marketing department to develop recruitment and marketing materials for specific programs, and ensure that public-facing information regarding Allied Healthcare programs (such as the Workforce Development website) is accurate and up-to-date.
• Attend campus meetings and serve on committees, as required.
• Maintain an inventory of supplies and order supplies as needed.
• Conduct walk-throughs of skills labs to ensure they are well-stocked, clean, and safe.
• Maintain updated course description, course outline, and syllabi as appropriate.
• Perform other duties as assigned.

MINIMUM TRAINING AND EXPERIENCE*:

• Bachelor's Degree in a relevant field
• Program management experience
• Maintains appropriate knowledge, experience, and skills related to allied healthcare
• Demonstrated ability to manage programs.
• Experience with the Microsoft Office Suite, such as Word, Excel, and PowerPoint
Experience with the Google Suite, such as the Google Drive, Google Calendar, etc.

REQUIRED SOFT SKILLS:

• Excellent interpersonal and communication skills.
• Excellent organizational skills
• Maintains a positive and proactive approach to problem-solving and developing innovative solutions to address challenges
• Ability to multitask and manage competing projects
• Ability to work independently as well as within a team environment

PREFERRED QUALIFICATIONS:

• Master's Degree or Registered Nurse Degree
• Experience teaching allied healthcare course subjects
• Current AHA BLS CPR and industry specific license and/or certification
• 3 to 5 years of proven experience in implementing trainings or workforce development programs, including grant-funded programs
• Experience with data analysis.
• Experience working with students from diverse social, cultural, and economic backgrounds
• Experience working with students who possess wide ranges of life experiences, academic abilities and career interests.
• Experience with on-line learning management systems (Angel, Blackboard, Moodle,etc)

Equal Opportunity/Affirmative Action Statement: Greenfield Community College is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, GCC will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer by contacting Human Resources by email at humanresources@gcc.mass.edu or by phone at 413-775-1313

Annual Security Report Notice: Greenfield Community College's Annual Security Report is available online at www.gcc.mass.edu/webdocs/safety/GCC-Annual-Security-Report.pdf

The report contains crime statistics for the three most recent calendar years for certain locations associated with the College as well as other campus security and personal safety topics such as: crime prevention; campus safety authority; crime reporting polices; campus alerts (Timely Warnings and Emergency Notifications), programs to prevent dating violence, domestic violence, sexual assault and stalking; and other matters of importance related to security on campus.