Manager of Broker Operations

Position: Manager of Brokerage Operations

Location: Raleigh, NC

Pay: $70,000 to $75,000/year

Type: Full-time; Direct-Hire

Schedule: Monday - Friday, 8:00am to 5:00pm

Greene Resources is seeking a highly organized and proactive Manager of Brokerage Operations to support a fast-paced real estate brokerage. This individual will play a key role in ensuring transaction compliance, maintaining accurate pipeline reporting, and supporting brokers with day-to-day operations. This is an ideal opportunity for someone who thrives in a detail-driven environment and enjoys partnering closely with agents and leadership to drive efficiency and performance.

Job Description

Transaction & Compliance

• Ensure all transactions meet NC Real Estate Commission requirements
• Prepare and review contracts and documentation for accuracy and completeness
• Track key dates, deadlines, and required disclosures
• Liaise with attorneys and brokers on contract language and documentation
  
  

Pipeline & Reporting

• Maintain accurate pipeline tracking in RealCore, ensuring all deals are captured
• Monitor listings, expirations, renewals, and commission requests
• Provide reporting on pipeline activity, agent production, and commission payouts
• Track agent performance against individual and company goals
  
  

Broker Support & Training

• Serve as a primary point of contact for brokers and support day-to-day needs
• Train and onboard new agents on systems, forms, and processes
• Provide ongoing guidance to ensure adoption of tools and compliance standards
  
  

Meetings & Operations

• Coordinate weekly broker meetings, including training topics and speakers
• Support one-on-one meetings by preparing pipeline updates and identifying gaps
• Maintain CRM and ensure data integrity across systems
• Assist with additional administrative and operational needs as required
  
  

What Success Looks Like

• All transactions are accurate, compliant, and completed on time
• Pipeline reporting is consistently up to date with no missing deals
• Brokers are engaged, informed, and effectively utilizing systems and processes
• Commission payouts and production reporting are accurate and timely
• Training needs are proactively identified and addressed
  
  

Position Requirements

• Real estate or brokerage operations experience preferred
• NC Broker’s License a plus
• Bachelor’s degree and/or 3 years of relevant experience
• Strong organizational, multitasking, and problem-solving skills
• Excellent communication and interpersonal abilities
• Proficiency in Microsoft Office and CRM systems (RealCore experience a plus)
  
  

Greene Resources is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how work is bought, sold and delivered to enable access to the American Dream.

We are proud to be an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

#GRPRO