What are the responsibilities and job description for the Public Health Office Assistant position at Greene County Health Department?
GREENE COUNTY PUBLIC HEALTH OFFICE ASSISTANT
The Greene County Health Department is seeking a full-time Public Health Office Assistant (PHOA) position.
OVERVIEW: An employee in this class performs some combination of patient registration, scheduling, patient checkout, fee/payment collection, accounts reconciliation, insurance, eligibility determination, patient education, WIC voucher disbursement, vital records processing, medical records duties, TennCare enrollment coordination; may also perform some property and procurement or personnel duties.
EDUCATION & EXPERIENCE: Education equivalent to graduation from a standard high school and experience equivalent to two years of full-time customer service delivery and/or clerical/office work.
ESSENTIAL DUTIES AND RESPONSIBILITIES
· Complies with and adapts to current state and federal program and policies and all applicable laws.
· Handles complaints, settles disputes and resolves grievances and conflicts with others.
· Reviews departmental policies and procedures to keep abreast of any changes, revisions, or additions.
· Complies with all state and federal program guidelines, policies, and laws to determine eligibility for services.
· Processes the cash drawer and balance, deposits, credit cards, etc. to ensure fiscal accountability.
· Reviews documentation such as income, residency, identification, citizenship, and insurance information to determines if client qualifies for services based on information provided
· Analyzes and determines eligibility for program services provided by the Department of Health and other referring agencies.
· Conducts peer training for employees in areas as assigned.
· Maintains a positive, constructive, and cooperative communication with supervisors, peers or subordinates.
· Interacts with multiple computer software systems and websites to enter and receive information.
· Enters collected data into the Health Department management information systems (e.g. EMR, PTBMIS, etc
BENEFITS: Medical, dental, and vision insurances; pension/retirement plan, paid holidays, paid sick and vacation leave, etc.
Job Type: Full-time
Pay: From $2,517.00 per month
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Salary : $2,517