What are the responsibilities and job description for the Service Cashier position at Greenbrier Automotive Group?
About Greenbrier Automotive Group
At Greenbrier Automotive Group, we’re proud to be the automotive home for drivers in Beckley, WV and the surrounding communities. Our team delivers an unmatched experience. We offer a wide selection of new Ford and Mitsubishi models, along with a strong inventory of quality used cars, trucks, and SUVs. With competitive pricing, exceptional service, and a customer-first culture, we give every guest a reason to choose Greenbrier.
We’re not just focused on great vehicles; we’re committed to creating a great place to work. Our team enjoys:
About The Role
The Service Cashier receives payments for products or services sold by the dealership and plays a key role in providing a positive customer experience. This role manages cash handling, reconciliations, and customer transactions while supporting other administrative functions as needed.
Key Responsibilities
Equal Opportunity EmployerGreenbrier Automotive Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic.
At Greenbrier Automotive Group, we’re proud to be the automotive home for drivers in Beckley, WV and the surrounding communities. Our team delivers an unmatched experience. We offer a wide selection of new Ford and Mitsubishi models, along with a strong inventory of quality used cars, trucks, and SUVs. With competitive pricing, exceptional service, and a customer-first culture, we give every guest a reason to choose Greenbrier.
We’re not just focused on great vehicles; we’re committed to creating a great place to work. Our team enjoys:
- Health Coverage - Comprehensive medical, dental, and vision plans
- Life & Accidental Death Insurance - Added financial protection for you and your family
- Retirement Savings Plan - Company-supported planning for your future
- Paid Vacation Time - Generous time off to rest and recharge
- Paid Holidays - Enjoy major holidays off, and we’re closed on Sundays
- Work-Life Balance - A collaborative, supportive culture that values your time and creativity
About The Role
The Service Cashier receives payments for products or services sold by the dealership and plays a key role in providing a positive customer experience. This role manages cash handling, reconciliations, and customer transactions while supporting other administrative functions as needed.
Key Responsibilities
- Greet customers at service checkout in a pleasant and professional manner
- Compute customer bills accurately
- Receive cash, checks, and credit card payments and record amounts received
- Make change and issue receipts to customers
- Provide refunds or credit memorandums for returned merchandise as directed by management
- Reconcile cash drawer daily and ensure accuracy
- Work with service manager to stay informed of products, services, features, and pricing changes
- Answer customer questions regarding products or services, or refer them to the appropriate team member
- Handle customer complaints professionally, escalating when necessary
- Provide clerical and secretarial assistance to departments as needed
- Serve as backup to the switchboard operator
- Maintain a professional appearance and a neat, organized work area
- Perform other duties as assigned
- Strong attention to detail and accuracy in handling cash and transactions
- Excellent customer service and communication skills
- Ability to manage multiple tasks and prioritize effectively
- Basic math and computer skills
- Professional appearance and demeanor
- Previous cash handling or retail experience preferred
Equal Opportunity EmployerGreenbrier Automotive Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic.