Senior Entry Writer & Customs Specialist

Brief Description

Why this role is so Special…

If you’re a well-rounded import professional who thrives on variety, different commodities, different challenges, different regulations and you want a role where your expertise actually matters, this is that opportunity.

This role is responsible for processing import transactions, providing and maintaining effective customer service and assisting with other duties as needed. We are seeking an experienced Senior Customs Entry Writer who will manage a diverse portfolio of imports across multiple industries and global trade lanes, with a strong focus on Asia and Europe origin freight. This role is built for a true generalist, someone who understands how different commodities, regulations, and supply chains intersect. You will operate as a trusted compliance expert, problem solver, and internal advisor, not just a filer of entries.

This role requires a solid understanding of U.S. Customs regulations, tariff classification, and government agency filings, along with the ability to manage compliance-driven entries with precision.

If you hold a U.S. Customs Broker License (LCB) or are working toward one this role offers increased involvement in compliance strategy and escalation handling and a clear path toward a leadership role.

The right candidate will be a proactive, energetic individual who enjoys problem solving and has a real passion for the logistics industry. Working with our friendly, outgoing and committed freight family, this role is essential to achieving the Company’s success.

What you will be doing….

• Receive, review and process import documentation from overseas agents/customers.
• Handle bookings from oversees agents and coordinate the move to destination.
• Knowledge of various transportation modes including Air freight, LCL, FCL as well as knowledge of domestic trucking and rail movements.
• Receive, review, and respond to import-related pricing and quote requests from customers and internal stakeholders
• Understand agent fees and pricing per client in order to process invoices accurately.
• Follow company protocol for billing a file.
• Update shipment status, issue arrival notice and obtain entry documents for customs entries. Communicate with customs brokers to confirm customs release status.
• Prepare customs entries.
• Arrange freight release with steamship lines and confirm cargo availability.
• Respond in a timely manner to customer requests on shipment status by phone or email. Refer customers to your supervisor or manager when questions are beyond scope of responsibility.
• Follow up bookings received from overseas agents and customers.
• Open import and manage files
• Adhere to all domestic and international shipping regulations.
• Advise your supervisor or manager of any transaction problems and irregularities.
• Perform any other related tasks as required or assigned by your supervisor or manager.
  
  

How you will be successful….

• Must have a High School diploma, an Associate degree or higher is preferred.
• A minimum of 3 years of freight forwarding experience.
• Proficient in Cargo Wise, Windows and Microsoft Office Suite, especially with Excel.
• Must have a pro-active attitude and strong time management skills.
  
  

Preferred Qualification : Licensed Customs Broker.

• Extremely detailed oriented and well organized.
• Must be a team player as well as work independently.
• Good communication skills (verbal and written).
• Great customer service skills.
• Ability to work in a busy and fast paced environment.
  
  

What we offer

Salary expected: $60,000 - $85,000 depending on experience and qualifications.

• Employee High Deductible Health Plan (HDHP) currently paid for 100% by Green.
• $1,800 contributed to employee HSA Account, if on HDHP.
• Employee Dental provided by Green.
• Option to purchase disability insurance.
• Paid life insurance and option to buy-up.
• 401(K) and a company match.
• Parental Leave Program.
• Monthly recognition points to give/receive, which can be converted to gift cards.
• Tuition Reimbursement Program.
• Weekly fruit baskets in office locations
• A tree planted for every new employee to Trees.org
• Wellbeing Program.
• Training and Development.
  
  

Green Worldwide Shipping, LLC (Green) is committed to the full inclusion of all qualified individuals. As part of this commitment, Green will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process and/or to perform essential job functions, please contact Faye Hughes, Head of People and Culture at faye.hughes@greenworldwide.com.

Green is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

CHQ-DOC-029 Version 1 7/26/2023