What are the responsibilities and job description for the Front Desk / Customer Service Coordinator position at Green Vine Landscaping?
Front Desk / Customer Service Coordinator
Green Vine Landscaping, Inc.
Location: Santa Rosa / Petaluma Office
Schedule: Monday – Friday (Full-Time)
Pay Range: $20 – $23/hr DOE Monthly Performance Incentives
About Us:
Green Vine Landscaping is a fast-growing, full-service landscape and construction company serving Sonoma, Marin, Napa, and surrounding counties. We take pride in providing a high level of service, communication, and professionalism to our clients. We are looking for someone who wants to grow with us and be part of a positive, team-driven environment.
Position Overview:
We are seeking a Front Desk / Customer Service Coordinator who will be the first point of contact for clients, vendors, and our internal team. This role is ideal for someone who enjoys organization, communication, and helping others succeed. Experience in landscaping, construction, or building supply is preferred, but we are open to training the right person with strong customer service skills.
Key Responsibilities:
- Answer and direct incoming calls in a friendly and professional manner
- Greet clients and visitors; provide a positive first impression
- Assist with scheduling, work order entry, and administrative support
- Communicate with property managers, homeowners, and vendors
- Help organize office documents, digital files, and daily workflows
- Support project managers and supervisors with day-to-day tasks
- Maintain a clean and organized front desk and office environment
Requirements:
- Strong communication and customer service skills
- Reliable, organized, and able to manage multiple priorities
- Basic computer skills (Email, Google Drive, Scheduling Software)
- Experience in landscaping, construction, or building materials preferred
- Bilingual (Spanish/English) is a plus.
Compensation & Growth:
- Hourly Pay: $20 – $23/hr DOE
- Monthly Incentives / Bonus Opportunities based on performance
- Long-term growth opportunities as our company continues to expand
- Supportive leadership and a team-first work culture
How to Apply:
Email your resume to:
greenvineinc@gmail.com
Subject Line: Front Desk Position – Your Name
Or call/text to schedule an interview:
707-540-1741
Salary : $20 - $23